Luise Esterbauer
Perth,WA
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
I left New Zealand at the age of 22 and moved to London where I worked & lived for 13 years .
In that time I worked at Harrods department store
and worked as a private live in Care giver, and also re trained with Vidal Sassoon hairdressing which was the high light of my carrier.
also traveled around the world numerous times and spent most years in India, which i love to bits,
learning never stops and helping and meeting new people.
may it never stop.
Overview
6
6
years of professional experience
Work History
Volunteer
Ruel Foundation , Orphanage
01.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Senior Hairdresser
Blow Hair Co
02.2018 - 01.2023
- Initiated and engaged clients in conversations as part of personalized service.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Offered input into research, development and implementation of new services to advance professional product lines.
- Developed loyal following of clients by providing high-quality services.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
No Degree - Beauty Therapist
Cut Above Acadamy
Auckland New Zealand01.2009
Trade Certerficit - Hairdressing
Tauranga Pollytecnic
Tauranga New Zealand02.1992
Skills
- Telephone Etiquette
- Community Engagement
- Recordkeeping
- Answering Phones
- Teamwork and Collaboration
- Relationship Building
- Recordkeeping and Confidentiality
- Professional Appearance
- Administrative Support
- Attention to Detail
- Positive Attitude
- Client Relations Strength
- Team Collaboration
- Organized and Efficient
- [State] Driver's License
and moved to London for 13 years, where i did extensive travel
Imoved to London to lean & experience the amazing multi cultural side of life there and gain as much experience as i could from this vibrant city.
my travels took me to most of western Europe and of course Indian , which is very dear to my hear
Timeline
Volunteer
Ruel Foundation , Orphanage
01.2023 - 09.2023
Senior Hairdresser
Blow Hair Co
02.2018 - 01.2023
No Degree - Beauty Therapist
Cut Above Acadamy
Trade Certerficit - Hairdressing
Tauranga Pollytecnic
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