Luiz Miguel Solano Bellini
Adelaide,NSW
Summary
Proven team player and customer service expert, adept at fostering client relationships and enhancing productivity. At Brahma, implemented efficient work processes, significantly boosting team safety and customer satisfaction. Skilled in organization and customer support, consistently delivering exceptional guest experiences and streamlining service operations at Piraja.
Overview
1
1
year of professional experience
Work History
Staff Member
Brahma
06.2019 - 07.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Increased employee productivity by implementing efficient work processes and time management strategies.
Restaurant Waiter
Piraja
10.2018 - 06.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor Of Information Technology - Computer Systems Analysis
FATEC CARAPICUIBA
Brazil12.2023
Skills
- Strong teamwork
- Cleaning and organization
- Customer service understanding
- Cleaning skills
- Customer relations skills
- Customer service expertise
- Customer Support
- Sales experience
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Timeline
Staff Member
Brahma
06.2019 - 07.2019
Restaurant Waiter
Piraja
10.2018 - 06.2019
Bachelor Of Information Technology - Computer Systems Analysis
FATEC CARAPICUIBA
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