Luka Hennessy
Margate
Summary
Dynamic skateboard coach at Kickflip coaching with Paul McMacken, adept at fostering a positive, inclusive environment for youth. Leveraged strong customer service and conflict resolution skills to enhance participant engagement and satisfaction. Successfully managed diverse groups, ensuring safety and motivation while demonstrating first aid proficiency in high-energy setting
If you are looking for a referee please contact Paul on 0404182771.
Overview
2026
2026
years of professional experience
Work History
Skateboard Coaching
Paul McMacken
2024 - Current
- Delivered clear, friendly instruction to children ages 3–17, adapting communication for different age groups
- Maintained a safe, organized environment while managing multiple participants simultaneously
- Developed strong customer service skills through interactions with parents and community members
- Demonstrated patience, empathy, and conflict resolution in high-energy, fast-paced settings
- Led engaging sessions, keeping individuals motivated, focused, and supported
- Responded quickly and calmly to minor injuries or unexpected situations/performed first aid
- Promoted a positive and inclusive environment for diverse groups
Education
Taroona High School
TaroonaSkills
- Team player attitude
- Adaptive learning
- Active listening
- Critical thinking
- Customer service
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Client relations
- Customer satisfaction
- De-escalation techniques
- Building rapport
Timeline
Skateboard Coaching
Paul McMacken
2024 - Current
Taroona High School
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