Summary
Overview
Work History
Education
Skills
Degree Related Projects
Qualifications And Memberships
References
Blogs
Social Media
Resume
Timeline
Generic

Luka Jiang

Belconnen,ACT

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Sales Assistant

The Salvation Army
02.2023 - Current
  • Provide exceptional customer service and sales support, ensuring customer satisfaction and loyalty
  • Collaborate on stocktaking and inventory management to maintain accurate records
  • Efficiently manage cash register operations and sales transactions
  • Establish rapport with customers using active listening and interpersonal skills.
  • Assist customers with prompt and polite support in-person and via telephone.
  • Remain calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Project Coordinator

Zhengzhou Frank Technology Electronics Co., Ltd
05.2016 - 06.2018
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Generated reports for IT project progress and performance.
  • Led cross-functional teams to successfully complete IT projects.
  • Wrote, updated and maintained project documentation.

Education

Master of Information Technology and Systems: Project Management -

University of Canberra
Canberra, ACT
06.2021

Bachelor of Business: International Trade and Marketing -

Liaoning University of International Business And Economics
China
08.2016

Skills

  • Project Management: Proficient in various project management methodologies including Agile, Scrum, PRINCE2, and CCPM Skilled in project planning, resource allocation, risk management, and stakeholder communication
  • Documentation: Expert in documenting project processes, requirements, and specifications while adhering to industry best practices
  • Leadership and Collaboration: Demonstrated strong leadership skills by effectively managing and coordinating project teams to achieve project objectives Fostered collaborative work environments to enhance teamwork and productivity
  • Communication: Developed excellent communication skills through regular interaction with team members, stakeholders, and clients, ensuring clear and effective communication of project goals, progress updates, and issue resolution
  • Problem-solving and Adaptability: Exhibited strong problem-solving abilities and adaptability by identifying and resolving project roadblocks efficiently and effectively Quickly adapted to evolving project requirements
  • Time and Resource Management: Efficiently managed project timelines, allocated resources, and prioritized tasks to optimize productivity and meet project deadlines
  • Python
  • Java
  • HTML
  • JavaScript
  • SQL

Degree Related Projects

1. Team Leader - 1% Weight Loss App Program (Miller Health Pty Ltd)

November 2020- March 2021, University of Canberra, Canberra.

Key Responsibilities:

· Successfully led the implementation of Agile project management methodologies, resulting in improved project flexibility and adaptability to changing requirements.

· Spearheaded the Scrum framework within Agile, conducting daily stand-up meetings that enhanced team collaboration and decision-making.

· Utilized the Waterfall approach during project initiation, facilitating the precise definition of project scope, objectives, and requirements.

· Developed a comprehensive Risk-Adjusted Backlog (RAB) to identify and prioritize project risks, leading to proactive risk management throughout the project lifecycle.

· Effectively managed project resources using the Resource Breakdown Structure (RBS) technique, ensuring optimized allocation and utilization.

Achievements:

· Delivered the 1% weight loss program platform on time and within budget, exceeding stakeholder expectations.

· Mitigated project risks, resulting in a 15% reduction in potential project delays.

2. Project Coordinator - Running Leg Project May 2020 – July 2020

University of Canberra, Canberra

Key Responsibilities:

· Implemented PRINCE2 methodologies to meticulously plan, execute, and deliver the Running Leg Project, meeting all objectives within the project timeline.

· Employed Work Breakdown Structure (WBS) techniques to systematically organize project tasks, improving task delegation and tracking.

· Leveraged Earned Value Management (EVM) for precise monitoring of project progress and resource utilization.

· Utilized Risk Matrix Analysis to identify, assess, and prioritize project risks, leading to comprehensive risk mitigation strategies.

· Ensured effective change management through the Change Control Board (CCB) process, maintaining project scope and objectives.

Achievements:

· Successfully delivered the Running Leg mobile application, meeting all project objectives within the stipulated timeframe.

· Achieved a 25% increase in user downloads and a 30% improvement in user retention rates.

· Implemented efficient resource management strategies, resulting in a 10% reduction in project costs.

Qualifications And Memberships

Membership of the Australian Computer Society

References

Referees are available upon request.

Blogs

link:

Social Media

linkedin：https://www.linkedin.com/in/luka-jiang-046b8624a/

Resume

link: https://bold.pro/my/luka-jiang

Timeline

Sales Assistant

The Salvation Army
02.2023 - Current

Project Coordinator

Zhengzhou Frank Technology Electronics Co., Ltd
05.2016 - 06.2018

Master of Information Technology and Systems: Project Management -

University of Canberra

Bachelor of Business: International Trade and Marketing -

Liaoning University of International Business And Economics

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