Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luka Sandler

Blackmans Bay,TAS

Summary

Since being work I have had a wide range of job opportunities leading me to be extremely versatile in my skill sets. Through my work at Koonya Organics I have learnt how to build strong customer relations. While my retail jobs have taught me how to take inventory, restock and fill out invoices. Along with my RSA I am first aid certified meaning that I am reliable in the work environment with the knowledge of how to deal with dangerous or difficult situations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender and Sales Assistant

Simple Cider
05.2023 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Continuously updated knowledge of industry trends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Babysitter

Independent Employer
12.2021 - Current
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Christmas Casual Retail Assistant

Area 52 Comics And Games
10.2023 - 02.2024
  • Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Balanced multiple responsibilities, including cashier duties, floor assistance, and merchandise recommendations as needed during peak periods.
  • Supported merchandising initiatives by restocking shelves and updating visual displays according to brand guidelines.
  • Used in-store system to locate inventory and place special orders for customers.
  • Demonstrated strong product knowledge, guiding customers toward ideal purchases for their needs and preferences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Assisted customers with sales orders, returns and exchanges.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Wait Staff Member

Peppermint Bay Hotel
11.2021 - 01.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Sales Assistant

Koonya Organics
02.2021 - 01.2023
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.

Sales Assistant

Flame Cake Pizza
02.2019 - 01.2020
  • Communicated orders to vendors.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.

Education

High School Diploma -

Guilford Young College
Hobart, TAS
11.2023

Skills

  • Food Service Management
  • Payment Processing
  • Responsible Serving
  • Age Identification checks
  • Responsible Service of Alcohol (RSA)
  • First Aid certificate
  • Telephone Etiquette
  • Strong Customer Service Skills
  • Monitoring Alcohol Consumption
  • Memory retention
  • Cash Register Operation

Certification

  • Responsible Service of Alcohol License (2023 - onwards)
  • First Aid Certificate (2024 - 2027)
  • CPR Certificate (2024 - 2025)

Timeline

Christmas Casual Retail Assistant

Area 52 Comics And Games
10.2023 - 02.2024

Bartender and Sales Assistant

Simple Cider
05.2023 - Current

Babysitter

Independent Employer
12.2021 - Current

Wait Staff Member

Peppermint Bay Hotel
11.2021 - 01.2023

Sales Assistant

Koonya Organics
02.2021 - 01.2023

Sales Assistant

Flame Cake Pizza
02.2019 - 01.2020

High School Diploma -

Guilford Young College

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Luka Sandler