Luka Spoljaric
Hepburn Springs,VIC
Summary
Detail-oriented Sales Assistant with a passion for cinema seeking to contribute to the team of passionate and enthusiastic cinephiles at the glamorously revived Palace Regent Theatre. Adaptable to a fast-paced workplace, consistently demonstrates dependability, organisation and a genuine willingness to learn the industry. Excited about the opportunity to be part of creating a memorable experience for moviegoers at this iconic venue.
Overview
8
8
years of professional experience
Work History
Sales assistant
That Bargain Place
03.2021 - Current
Key Responsibilities:
- Providing exceptional and friendly customer service while handling transactions, inquiries, complaints, and returns professionally.
- Working with other team members as a cohesive ensemble on projects including building displays and managing space for new stock or stock that needs relocating.
- Accurately processing new stock by manually entering each item into the store's stock system including creating product description, cost and sell price.
- Meticulous control and organisation over back-stock levels to maintain full shelves in store. i.e. dating boxes, working earliest dated backstock first, regularly monitoring on-hand quantity of low-level items.
- Upholding the business's reputation by establishing strong customer relationships, particularly with locals and regulars.
- Remaining calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
- Assisting customers with prompt and polite support in-store and via telephone.
Work Experience
Sovereign Hill
01.2017 - 01.2017
Responsibilities:
- Worked in five stores over five days (lolly shop, souvenir shop, candle shop, confectionary manufacturer, and general store).
- Dressed in period attire for the gold rush era and behaved accordingly.
- Boiled lollies from scratch and packaged them for sale to the public.
- Crafted wax candles and packaged souvenir hampers for sale to the public.
- Carefully followed instructions by supervisors.
- Handled money and served customers.
Education
The National Theatre
St Kilda, VIC 09.2024 - 11.2024
The National Theatre
St Kilda, VIC 07.2024 - 09.2024
VCE -
Damascus College
Mount Clear, VIC2020
Skills
- Supportive and Playful work-style
- Front-facing Customer Communication
- Impeccable Attention to Detail
- Familiarity with venue
- Cash Handling
- Point of sale operation
- Inventory and Stocking
Accomplishments
Academic and Endeavour class awards from Damascus College include:
(2020)
· Drama – Unit 3 & 4 Academic Award
· English – Academic Award – Semester 1
· Media – Academic Award – Semester 1
· Media 4 – Endeavour Award – Semester 2
(2019)
· Photography – VCE Unit 3 & 4 – 40+ Study Score Award
· Drama – Unit 1 & 2 Academic Award
· Studio Arts 4 Photography – Academic Award – Semester 2
· Media 2 – Academic Award – Semester 2
- Nominated as a finalist for the ‘ATOM Photo Comp’ 2019 – interviewed for newspaper article
Leadership Experience
- Cast in lead and major roles in college productions:
(2019) ‘Around the World in 80 Days’ and ‘The Final Hours’
(2017) 'The Crucible’
- Selected to perform in college mass dramatic depiction – promoting school beliefs
- Featured in newspapers for Dramatic and Photographic accolades:
https://www.thecourier.com.au/story/6458033/texture-in-focus-for-teen-photographer/
https://www.thecourier.com.au/story/6279070/taking-a-trip-without-leaving-school-damascus-college-circumnavigates-the-globe-in-around-the-world-in-80-days/
References
Available upon request
Interests
- Passion for cinema (my loyalty lies with The Regent)
- Movie-enjoyer
- Popcorn-lover
Timeline
The National Theatre
09.2024 - 11.2024
The National Theatre
07.2024 - 09.2024
Sales assistant
That Bargain Place
03.2021 - Current
Work Experience
Sovereign Hill
01.2017 - 01.2017
VCE -
Damascus College
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