Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Hi, I’m

Lukas Taylor

Sydney

Summary

Strategic and results-oriented Partnerships and Sales Leader with 15+ years of experience driving high-impact partnerships and revenue growth in B2B SaaS, telecom, and tech sectors. Expert in pipeline management, strategic negotiations, and fostering long-term client and partner relationships. Skilled in devising customer-centric solutions, aligning teams to business objectives, and ensuring compliance and governance in fast-paced environments. Ready to deliver innovative, data-driven partnership strategies that propel revenue and elevate customer satisfaction.

Overview

15
years of professional experience

Work History

Self-Employed

Consultant
01.2024 - Current

Job overview

  • Delivered optimized CRM solutions, enhancing customer engagement and increasing client retention by 60%
  • Improved operational efficiencies for clients through targeted CRM and marketing automation strategies
  • Managed website redesign projects, achieving a 27% increase in conversion rates and a 112% uplift in site traffic.

VerifyMy

Senior Consultant, Sales & Sales Enablement
04.2021 - 07.2023

Job overview

  • Generated a £7M sales pipeline, securing £4M in revenue through strategic CRM integrations and high-ticket sales initiatives
  • Led a 35% increase in sales revenue through HubSpot CRM optimization, driving cross-functional collaboration to maximize client satisfaction
  • Enhanced CRM user adoption and sales efficiency by 35% through data-driven coaching and tailored training programs
  • Collaborated with business development to deliver client workshops, facilitating seamless CRM adoption and boosting customer satisfaction by 25%.

Jomablue

Sales & Partnerships Director
10.2021 - 01.2023

Job overview

  • Spearheaded a Partner Certification Program, resulting in a 107% revenue increase in APAC within 12 months
  • Managed API integrations and CRM workflow improvements, increasing client satisfaction by 35% and operational efficiency by 20%
  • Cultivated a high-performing team culture, ensuring cross-departmental alignment on business and customer objectives.

DMCAForce

Head of Sales & Partnerships
08.2017 - 01.2021

Job overview

  • Surpassed sales targets by 123% through high-ticket deal closures and CRM process optimization
  • Achieved a 91% client retention rate, significantly reducing CRM support needs by 30% through strategic partner engagement
  • Led comprehensive API integration projects, enhancing CRM system functionality and increasing usage by 50%.

Sage

Director of Partnerships & Alliances
10.2016 - 07.2017

Job overview

  • Joined business development meetings and supported market outreach plans to improve business development
  • Launched ISV programs, expanding SaaS and data analytics solutions for SMEs
  • Strengthened strategic alliances in financial, technology and retail sectors, driving innovation and growth
  • Collaborated with marketing and product teams to enhance client retention and refine value propositions.

Sage

General Manager
09.2014 - 10.2016

Job overview

  • Tripled customer base within six months through data-driven acquisition strategies and team expansion
  • Spearheaded CRM-driven sales initiatives, achieving a 300% increase in customer acquisition and enhancing retention.

Education

University of Technology Sydney

Graduate Certificate in Business Consulting And Technology Implementation
10.2024

University Overview

Akkodis Academy Online

AI Intensive Bootcamp
04.2024

University Overview

Deakin University

Bachelor of Commerce
11.1998

University Overview

Skills

  • Strategic Partnerships & Pipeline Development: Proven ability to generate leads for strategic and digital partnerships, managing pipeline from business casing through to revenue realisation
  • Stakeholder & Relationship Management: Skilled in building strong, collaborative relationships with cross-functional teams and external partners, ensuring alignment with strategic goals
  • Commercial Analysis & Business Acumen: Expertise in evaluating partnership opportunities using commercial frameworks to prioritise high-impact initiatives
  • Governance & Compliance Oversight: Experienced in contract negotiation, performance evaluation, and risk management to ensure sustainable, compliant partnerships
  • Customer & Market Insight: In-depth understanding of customer behaviour analysis to align partnerships with market needs and growth opportunities
  • Technical Skills: HubSpot (Marketing Hub, Sales Hub, Service Hub), Salesforce, Outreach, Apolloio, ZoomInfo, MS Dynamics, MS Office Suite, Power BI, API

Accomplishments

Accomplishments
  • Built a £7M pipeline at VerifyMy, converting £4M into secured revenue.
  • Established a Partner Certification Program at Jomablue, contributing to a 107% revenue increase in APAC.
  • Led a 35% revenue increase through CRM optimizations and strategic performance improvements at VerifyMy.
  • Tripled Sage’s customer base through CRM-driven initiatives, building a team that grew from one to twenty members.
  • Achieved a 91% client retention rate at DMCAForce, supported by post-sale engagement strategies.
Availability
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Timeline

Consultant
Self-Employed
01.2024 - Current
Sales & Partnerships Director
Jomablue
10.2021 - 01.2023
Senior Consultant, Sales & Sales Enablement
VerifyMy
04.2021 - 07.2023
Head of Sales & Partnerships
DMCAForce
08.2017 - 01.2021
Director of Partnerships & Alliances
Sage
10.2016 - 07.2017
General Manager
Sage
09.2014 - 10.2016
University of Technology Sydney
Graduate Certificate in Business Consulting And Technology Implementation
Akkodis Academy Online
AI Intensive Bootcamp
Deakin University
Bachelor of Commerce

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Lukas Taylor