Summary
Overview
Work History
Education
Skills
Technicalexperience
Skillsotherattributes
Worknumber
Personal Information
Community Service
References
Hobbies and Interests
Educationcertificates
Timeline
Generic

Luke Attwells

Abercrombie,Australia

Summary

Computer-savvy GIS professional with technical expertise in equipment and databases. Knowledgeable about compiling, organizing and reporting on data for diverse applications. Demonstrated skill in integrated analyses and cartography.

Overview

23
23
years of professional experience

Work History

Assistant Technician

Display Technologies – Port Macquarie
06.2001
  • Upgrading, installing & setting up new computers and equipment
  • Installation of new hardware
  • Setting up display units of new technologies
  • Building of LAN networks & internet systems

GIS Specialist

Department of Planning, Housing and Infrastructure (DPHI)
07.2017 - Current
  • Creating, editing and maintaining complex and very important databases
  • Handling highly delicate historical records and sensitive data
  • Researching and implementing new software applications for a variety of data applications and frameworks
  • Dealing with external clients / contractors based in property surveying, Valuation Services, Spatial, Crown, Planning, Maritime, Mining, Contaminated lands, Rating and Taxing Contactors, Objections
  • Solving complex data flow issues in a timely and productive manner
  • Always conduct myself in a very professional manner when dealing with private or sensitive data/content
  • Working with a variety of specialty applications such as Valmap, ArcGIS, ArcGIS PRO, ESRI Online, ArcCatalog, Valnet, Toad, Accellion, SecureFX, SecureCRT, SalesForce, PowerBI, GEO-Cotex, AWS and some Oracle DB
  • Consulting with a variety of Property NSW staff and External contractors on all Valmap related issues (Helpdesk)
  • Creating specific layers for Valmap software and distributing the data out to all Valmap users
  • Ensuring all imagery that is sourced for the Valmap software is ordered correctly and sent to the correct users
  • Running of complex scripts and other data extraction methods to ensure all data is formatted correctly and workable with all Valmap machines cross platform
  • Consulting with other NSW government departments to gather vital data resources to collect and add to our ever-growing Valmap repository of data
  • Consulting with external software contractors to future proof and upgrade existing software used by Valuation Staff and Contractors
  • Building online and offline Geo-Spatial platforms that connect across locations and distribute geo-spatial data to all users
  • Valuation database connectivity – massive 2.7million records data extracts and heatmaps
  • Teaching the GIS Platforms to over 500 employee’s and consulting with them on how to use certain functions and features of each software package
  • Administration of a variety of software packages, including Salesforce, Valnet, Valmap, Toad, AWS

Data Management Officer

Land and Property Information (LPI) – Valuation Services
05.2011 - 07.2017
  • Creating, editing and maintaining complex and very important databases
  • Handling highly delicate historical records and sensitive data
  • Researching and implementing new software applications for a variety of data applications and frameworks
  • Dealing with external clients / contractors based in property surveying, Valuation Services, Spatial, Crown and Planning
  • Solving complex data flow issues in a timely and productive manner
  • Always conduct myself in a very professional manner when dealing with private or sensitive data/content
  • Working with a variety of specialty applications such as Valmap, ArcGIS, ArcCatalog, Valnet, Toad, Accellion, SecureFX, SecureCRT and some Oracle DB
  • Consulting with a variety of Property NSW staff and External contractors on all Valmap related issues (Helpdesk)
  • Creating specific layers for Valmap software and distributing the data out to all Valmap users
  • Ensuring all imagery that is sourced for the Valmap software is ordered correctly and sent to the correct users
  • Running of complex scripts and other data extraction methods to ensure all data is formatted correctly and workable with all Valmap machines cross platform
  • Consulting with other NSW government departments to gather vital data resources to collect and add to our ever-growing Valmap repository of data
  • Consulting with external software contractors to future proof and upgrade existing software used by Valuation Staff and Contractors

Computer Operator

Lands and Property Management Authority (LMPA)
08.2009 - 05.2011
  • Creating, editing and maintaining databases
  • Handling delicate historical records and sensitive data
  • Working with meta-data and spatial data produced by flight diagram images
  • Working with a variety of information system processes
  • Working in a team environment and as an individual

Technical support officer

Department of education and training – Bathurst
05.2009 - 08.2009
  • Working as both an individual and as a team to set up and commissioning for the 142 Lenovo laptops
  • Testing, re-testing, documenting, and fixing test issues with the laptops and the wireless 802.11N 5ghz network solution
  • Liaising with teachers and students as to faults, failures, problems, solutions to this network setup
  • Conducting questionnaires for teachers and students
  • Video conferencing to brain storm solutions with other testing site teams
  • Using a vast variety of Adobe and Microsoft products such as Windows 7 RC1 testing, Adobe connect and CS4 suite

Webpage Development

Bathurst Information Neighbourhood Centre – Bathurst
03.2009 - 05.2009
  • Meeting clients and producing an array of web-based solutions for their business
  • Creating and altering webpage designs to meet specific client needs
  • Handling of confidential files, records and personal data
  • Pamphlet and Graphics design

IT Support

Morse Group Consulting Services - Bathurst
08.2008 - 10.2008
  • Solving complex computer related issues for internal and external clients
  • Dealing with Server Operating Systems hardware and software packages
  • Solving MYOB software package, Viz plan, MS Exchange, issues
  • Setting up and maintaining server systems, and monitoring them via remote terminal services
  • Working in a large organisation, with many offices and divided teams

Quality Assurance / Data Entry

Department of Lands - Bathurst
04.2008 - 06.2008
  • Checking data base entries against hard copies
  • Editing database entries and completing audits
  • Handling delicate historical records and sensitive data
  • Using industrial sized scanners and software for mass scanning and image production
  • Vital Image manipulation – using Photoshop CS3
  • Working in a team environment and as an individual

Technology Consultant

Answer Me - Bathurst
08.2007 - 01.2008
  • Answering all computer related question from customers
  • Handling and managing company website and database
  • Sales advice for purchasing new parts for computers
  • Working in a small team environment

Assistant Sales/Technician

Comsort Computers - Port Macquarie
01.2002 - 01.2004
  • Building completely new Computer Systems (piece by piece)
  • Setting up of LAN/WAN Networks / Internet Systems
  • Computer Upgrades
  • Conducting computer investigations to solve complex issues with client’s computer systems

Education

Bachelor of Social Science - Psychology, Criminal Justice

Charles Sturt University
01.2008

Year 11/12, Maths, Economics, English, Software, IPT

St Mary Mackillop Senior College
01.2003

Year 10, English, Religion, Science, Maths, PD/H/PE, Food Technology, Computer Studies, HSIE

St Joseph’s Regional High School
01.2001

Skills

  • Driver’s licence
  • Typing speed (60 – 100 words per minute)
  • Office skills
  • Team leadership
  • Organisational skills
  • Ability to work independently
  • Willingness to learn
  • Customer relations
  • Efficiency
  • Cleanliness
  • Help desk
  • User support
  • Data analysis
  • Work Planning and Prioritization
  • Program support
  • Software installation
  • GIS analysis
  • Image processing
  • Data management
  • Geospatial analysis
  • Geographic plotting
  • Python programming
  • Geographic mapping data collection
  • Modify databases
  • Decision-making
  • Site surveillance
  • Multitasking
  • Excellent communication
  • Resource creation
  • Relationship building
  • Data compilation
  • Data collection
  • Continuous improvement
  • Data entry
  • Data integration
  • Model design
  • Asset mapping
  • System maintenance
  • Time management
  • Data optimization
  • Quality assurance
  • Data representation
  • Spatial analysis
  • Critical thinking
  • Effective communication
  • System administration
  • Application management

Technicalexperience

  • Setting up LAN/WAN Networks internally and externally using RDP, Teamviewer and VNC
  • Dealing with old and new Hardware & Software compatibility issues
  • Hunting Down and Destroying Viruses
  • Operating systems – Windows 95, 98, ME, NT4, XP 32/64bit, Vista (32/64bit), Windows 7 (32/64bit), Windows 10/11 64bit
  • Server Operating Systems – Windows 2000, 2003, 2008 (32/64bit)
  • Word processing – Microsoft Word/Works
  • Spreadsheets – Microsoft Excel/Works, ACT, TRIM (training)
  • Database – Microsoft Works, Excel, ACT, TRIM, ArcGIS, Valnet, JIRA, TOAD, ERDAS ER Mapper 2011, SharePoint (administration)
  • Presentation programs – Microsoft Publisher/PowerPoint
  • Internet - Internet Explorer 6/7/8/9 / Firefox / Opera
  • Specialised software packages – Exchange 2003/2008, MYOB, Visiplan, Viztopia
  • Others – Dream Weaver, Webpage design, Photoshop
  • Administration and proficient in a variety of specialty software: Valmap, ArcGIS Map, ArcGIS Pro, ESRI Online, SalesForce, PowerBI, ArcCatalog, Valnet, Toad, Accellion, SecureFX, SecureCRT, Sharepoint and some Oracle DB

Skillsotherattributes

  • Driver’s licence and car
  • Can type up to 60 – 100 words per minute
  • Completed basic and advanced office skills courses and developed a variety of office skills
  • Hardworking, honest, friendly and co-operative
  • Can work as part of a team or independently, and willing to learn anything new
  • Vast variety of Team leadership skills and organisation skills
  • Very tidy, clean, healthy individual reflected in the work presented
  • Capable and friendly employee with compliments in customer relations
  • Very efficient worker, never static – always on the job

Worknumber

0422598890

Personal Information

Date of Birth: 10/26/85

Community Service

  • 01/01/02 - 12/31/03, SES (State Emergency Service) Driver Reviver 12am to 5am
  • 01/01/98 - 12/31/00, Fundraiser for Red Cross
  • 01/01/99 - 12/31/01, Participant in Walkathon

References

  • Anthony Fitzgerald, Senior Data Management Officer, Department of Planning, Housing and Infrastructure, 0401 177 209
  • Tracey Oates, Manager, Valuation Business Systems, Value NSW, Department of Planning Housing and Infrastructure, 0418 928 992
  • Jared Paxman, Friend – 21 years, 0490 033 358
  • Christian Landicho, Friend – 20 years, 0407 751 061

Hobbies and Interests

  • Computers
  • Repairing electronics
  • Science
  • Music
  • Movies
  • Health and Fitness
  • Camping / Fishing

Educationcertificates

  • 01/01/15 - 12/31/18, Writing Plain English, Working with Upset Customers, Fraud & Corruption Control Framework, The 7 Habits of Highly Effective People, Code of Ethics and Conduct, Intro to Health and Safety, Introduction to ArcGIS Pro for GIS Professionals
  • 01/01/12 - 12/31/14, Advanced Excel (2007/2010) – Macros, Formulas, User Friendly Spreadsheets, Negotiation and Conflict Resolution Course, Project Management – Fundamentals Course, JIRA Training
  • 01/01/11 - 12/31/11, Data/Information Security and Management Course
  • 01/01/09 - 12/31/09, Responsible Service of Alcohol (RSA), Responsible Conduct of Gambling (RCG)
  • 01/01/04 - 12/31/08, Charles Sturt University - Bathurst, Bachelor of Social Science Psychology (Major) – Criminal Justice (Minor), Business Management, Human Resource Management, TRIM (database) Course
  • 01/01/02 - 12/31/03, St Mary Mackillop Senior College – Port Macquarie, Year 11/12 Maths, Economics, English, Software IPT
  • 01/01/01 - 12/31/01, St Joseph’s Regional High School – Port Macquarie, Year 10 English, Religion, Science, Maths, PD/H/PE, Food Technology, Computer Studies, HSIE

Timeline

GIS Specialist

Department of Planning, Housing and Infrastructure (DPHI)
07.2017 - Current

Data Management Officer

Land and Property Information (LPI) – Valuation Services
05.2011 - 07.2017

Computer Operator

Lands and Property Management Authority (LMPA)
08.2009 - 05.2011

Technical support officer

Department of education and training – Bathurst
05.2009 - 08.2009

Webpage Development

Bathurst Information Neighbourhood Centre – Bathurst
03.2009 - 05.2009

IT Support

Morse Group Consulting Services - Bathurst
08.2008 - 10.2008

Quality Assurance / Data Entry

Department of Lands - Bathurst
04.2008 - 06.2008

Technology Consultant

Answer Me - Bathurst
08.2007 - 01.2008

Assistant Sales/Technician

Comsort Computers - Port Macquarie
01.2002 - 01.2004

Assistant Technician

Display Technologies – Port Macquarie
06.2001

Year 11/12, Maths, Economics, English, Software, IPT

St Mary Mackillop Senior College

Year 10, English, Religion, Science, Maths, PD/H/PE, Food Technology, Computer Studies, HSIE

St Joseph’s Regional High School

Bachelor of Social Science - Psychology, Criminal Justice

Charles Sturt University

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