Luke Beardall
Sydney,NSW
Summary
Results-oriented and motivated individual with a strong desire to excel in a sales role. Possesses exceptional communication skills and a keen ability to build rapport, fostering positive relationships with clients and colleagues alike. Eager to leverage a proven track record of adaptability and quick learning to effectively contribute to driving sales growth and revenue generation. Known for a strong work ethic, attention to detail, and a proactive approach to challenges. Enthusiastic about embracing new opportunities, cultivating a deep understanding of products/services, and employing innovative strategies to exceed sales targets. Committed to continuous self-improvement and eager to contribute to a dynamic sales team through dedication, determination, and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Operations Assistant
National Refigerated Logistics
11.2021 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning and scheduling drivers.
- Provided administrative support with accurate document preparation and data entry.
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Investigated and documented all violations of compliance regulations to determine necessary improvements.
- Developed and maintained system for tracking and reporting compliance violations.
Pool Consultant
Swimart
03.2018 - 11.2021
- Educated customers in proper pool operation and maintenance.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelors of Commerce - Marketing
Australian Catholic University
Sydney, NSW07.2023
Skills
- Data Analysis with Excel : Proficiency in using Microsoft Excel for data analysis, including various functions like, PivotTables, and creating graphs to interpret sales data & track trends
- Communication Skills: Clear and persuasive communication, active listening, and tailoring messages to suit the audience's needs
- Interpersonal Skills: Building rapport, establishing relationships, and fostering customer loyalty
- Adaptability: Flexibility to navigate different customer personalities and adjust sales strategies accordingly
- Networking: Building and maintaining a strong professional network to generate leads and referrals
- Resilience: Handling rejection and maintaining a positive attitude while persevering through challenges
- Multitasking: Managing multiple tasks concurrently without compromising quality
Timeline
Operations Assistant
National Refigerated Logistics
11.2021 - Current
Pool Consultant
Swimart
03.2018 - 11.2021
Bachelors of Commerce - Marketing
Australian Catholic University
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