Luke Bone
Pakenham Upper,VIC
Summary
Familiar with strategies for efficiently locating, picking, reviewing, packing and shipping orders. Adept at training junior employees to complete tasks in accordance with company policies and maintain productivity standards. Hardworking, quick-thinking and dedicated to maximizing team output.
Overview
15
15
years of professional experience
Work History
Stores Manager
Rezitech Services
04.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
Senior Fulfillment
Snap One
09.2019 - 12.2021
- Daily usage of SAP warehousing system
- Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Handled production picking, packing and shipping orders.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Processed more than 30 orders each shift with consistent record of meeting or exceeding productivity targets.
- Handled day-to-day shipping using the FIFO method
Warehouse Manager/Storeman
Piping and Automation Systems
01.2016 - 09.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Fabrication -IR plastic welding machine operations
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Deliveries and pick-ups to and from clients citywide
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Managed inventory levels effectively to prevent stockouts.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Coordinated effectively between clients, carriers, and internal departments to ensure smooth execution of shipments from pickup to delivery.
- Handled day-to-day shipping using the FIFO method
Chemical Compounder
Australian Botanical Products
05.2014 - 01.2016
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Enhanced product consistency by closely monitoring and adjusting mixing processes.
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Sorted and delivered materials to different work areas and staff.
- Enhanced efficiency through the optimization of blending techniques and equipment usage.
- Assisted in training new staff members to ensure a consistent level of service excellence.
Blender/Batcher/Forklift Driver
Mansfield Food Manufacturing
03.2010 - 09.2014
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Enhanced product consistency by closely monitoring and adjusting mixing processes.
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Sorted and delivered materials to different work areas and staff.
- Enhanced efficiency through the optimization of blending techniques and equipment usage.
- Assisted in training new staff members to ensure a consistent level of service excellence.
- Worked to a quota of 7 blends a day
- HACCP training
- Delivered consistent results under tight deadlines by prioritizing tasks effectively and working cooperatively with team members.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
Education
Certificate 4 - Computer System Engineering
Chisholm Institute
Berwick, VIC01.2010
Certificate 2 - Building and Construction
Link Employment And Training
Dandenong, VIC01.2010
Red card -
Link Employment And Training
Dandenong, VIC01.2007
First aid certificate - level 1
Link Employment And Training
Dandenong, VIC01.2007
Certificate 2 - Hospitality
Link Employment And Training
Dandenong, VIC01.2007
Carwatha College
Noble Park, VIC01.2003
Responsible Service Of Alcohol Certificate -
William Angliss Institute of Tafe
Melbourne, VIC01.2002
Skills
Multitasking and Organization
Customer Relations
Problem-Solving
Customer Service
Training and mentoring
Strong computer skills
Time Management
Attention to Detail
Critical Thinking
Logistics
Warehouse Operations
Continuous Improvement
References
- Quang Do, Supervisor, Mansfield, 0419880533
- Alf Evans, Line Manager, Australian Botanical Products, 0434527003
- Rhys Luke, Internal Sales manager, Piping and Automation Systems, 0448191246
- Kevin Martin, Snap One, Team Lead, 0439280797
Timeline
Stores Manager
Rezitech Services
04.2022 - Current
Senior Fulfillment
Snap One
09.2019 - 12.2021
Warehouse Manager/Storeman
Piping and Automation Systems
01.2016 - 09.2019
Chemical Compounder
Australian Botanical Products
05.2014 - 01.2016
Blender/Batcher/Forklift Driver
Mansfield Food Manufacturing
03.2010 - 09.2014
Certificate 4 - Computer System Engineering
Chisholm Institute
Certificate 2 - Building and Construction
Link Employment And Training
Red card -
Link Employment And Training
First aid certificate - level 1
Link Employment And Training
Certificate 2 - Hospitality
Link Employment And Training
Carwatha College
Responsible Service Of Alcohol Certificate -
William Angliss Institute of Tafe
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