Luke Burgess
Salisbury,SA
Summary
Dedicated and detail-oriented professional seeking a rewarding career opportunity where I can leverage my strengths in customer service and effective time management, honed through pick packing experience. Eager to contribute my exceptional organizational skills and commitment to delivering outstanding customer experiences to support operational excellence and contribute to the success of a dynamic organization in the logistics and customer service industry.
Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Recycling attendant
Scouts SA
Adelaide, SA
05.2023 - 07.2025
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Handled cash register transactions accurately while maintaining proper security measures.
- Performed routine checks to ensure equipment and facilities were in good working condition.
- Interacted positively with guests and coworkers to build professional relationships.
Team Member
Coles Group
Salisbury , SA
12.2022 - 03.2023
- Collaborated with team members to restock shelves efficiently.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Looked for ways to go above and beyond job requirements.
Pick Packer
R.M. Williams
08.2022 - 12.2022
- Accurately pick and pack customer orders according to RM Williams' standards and specifications, ensuring the right products and quantities are selected.
- Inspect items for quality and verify their condition before packing to ensure customers receive flawless products.
- Select appropriate packaging materials and containers for each order, ensuring items are adequately protected during transit.
- Utilize order management systems to receive and process pick-packing requests, maintaining a high level of attention to detail and data accuracy.
Labourer
Devine
06.2019 - 06.2020
- Assist in various construction tasks, such as digging, trenching, and site preparation, to facilitate the smooth execution of construction projects.
- Transport and handle construction materials, tools, and equipment safely and efficiently across the job site.
- Assist in demolition activities, including dismantling structures and clearing debris from construction sites to maintain a clean and organized work environment.
Cleaner
VIP cleaning services
05.2018 - 06.2019
- Provide comprehensive cleaning services for residential and commercial properties, including offices, homes, retail spaces, and more.
- Dust, wipe, and sanitize various surfaces, such as desks, countertops, shelves, windowsills, and fixtures.
- Vacuum, sweep, mop, and polish floors to maintain a clean and polished appearance.
Education
High School -
01.2013 - 12.2017
Year 8-11
Skills
- Customer Service
- Order Picking
- Order Packing
- Product Quality Checking
- Order Accuracy
- Time Management
- Verbal Communication
- Written Communication
- Adaptability
- Team Collaboration
- Cash handling
- Problem solving
- Work area cleanliness
- Personal protection equipment (PPE)
References
AVAILABLE UPON REQUEST
Timeline
Recycling attendant - Scouts SA
05.2023 - 07.2025
Team Member - Coles Group
12.2022 - 03.2023
Pick Packer - R.M. Williams
08.2022 - 12.2022
Labourer - Devine
06.2019 - 06.2020
Cleaner - VIP cleaning services
05.2018 - 06.2019
Craigmore High School - High School,
01.2013 - 12.2017