Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Network Assurance Facilitator
Essential Energy
06.2024 - Current
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Followed established auditing processes to meet internal and regulatory requirements.
Planned and executed follow-up audits at appropriate intervals.
Experience with company programs such as power bi, smallworld and salesforce.
Promoted transparency within the organization through clear communication of audit findings and recommendations to stakeholders.
Facilitated timely resolution of identified issues by closely monitoring progress towards established milestones and providing regular updates to management teams.
Powerline Worker
Essential Energy
01.2013 - 06.2024
Worked efficiently and safely to complete tasks and meet daily deadlines.
Followed policies and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Operated equipment and machinery safely to prevent accidents.
Performed general housekeeping and cleaning tasks.
Improved team morale and productivity through effective communication and active listening skills.
Established strong working relationships with fellow workers, contractors and customers through excellent communication skills
Handled customer inquiries courteously and professionally to enhance satisfaction.
Reduced workplace accidents with thorough safety training and regular equipment maintenance.
Identified defective products or machinery and reported to supervisor.
Assisted in training of new employees on company policies, procedures and processes.
Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
Completed projects on schedule and within budget
Adhered to company policies, safety procedures, and performance standards.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Store Manager
Retravision
05.2009 - 07.2012
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Warehouse Manager
Retravision
05.2001 - 05.2009
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
Certificate III Electrotechnology - Distribution -
Essential Energy
Higher School Certificate -
Inverell High School
Inverell, NSW
Advanced Diploma - Electrical Engineering ( Power Distribution )
EIT
01-2027
Skills
High Voltage Switching
Training and mentoring
Hazardous Materials Handling
Documentation And Reporting
Tool and equipment maintenance
Overhead Line Installation
Electrical system knowledge
Timeline
Network Assurance Facilitator
Essential Energy
06.2024 - Current
Powerline Worker
Essential Energy
01.2013 - 06.2024
Store Manager
Retravision
05.2009 - 07.2012
Warehouse Manager
Retravision
05.2001 - 05.2009
Certificate III Electrotechnology - Distribution -
Essential Energy
Higher School Certificate -
Inverell High School
Advanced Diploma - Electrical Engineering ( Power Distribution )
EIT
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