Luke Desmond Dixon
Semaphore,SA
Summary
Highly motivated and customer-focused professional with extensive experience in retail, hospitality, and sales. Graduated in 2022 with a bachelor's degree in business, specializing in marketing. Proven ability to deliver exceptional customer service, drive sales, and enhance customer satisfaction. Adept at building and maintaining strong client relationships, identifying customer needs, and providing tailored solutions. Possesses excellent communication, problem-solving, and organizational skills with a strong commitment to achieving business objectives and fostering a positive customer experience. Ready to leverage academic background and practical experience to contribute to a dynamic team in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Representative
Priority Health
04.2024 - Current
- Engage with Customers to navigate the sales cycle, ensuring a seamless and positive experience from initial contact to the final sale
- Independently managed a client portfolio, overseeing product inventory, merchandising, and in-store displays to ensure optimal presentation and customer satisfaction
- Identify and assess Customer needs to effectively recommend tailored products and solutions
- Deliver compelling pitches and presentation to convert prospects into loyal clients
- Using sales data to perform statistical analyses on stores to determine what products will go well in what areas
- E.g
- Metrics like: Age, Socio-Economic status, Gender, and more
- Actively performing relays and merchandising stores when required
- Additionally setting up displays for products on promotion
Computer Sales Assistant
Harvey Norman
12.2023 - 08.2024
- Demonstrated comprehensive product knowledge to align consumer requirements with optimal computer solutions, ensuring satisfaction and profitability
- Consistently met and exceeded company KPI’s through strategic product recommendations balancing customer fit and profit maximization
- I consistently undertook the meticulous tasks that others often avoid, such as organizing stock, rearranging displays, and maintaining cleanliness
Gaming Attendant
The Grove
10.2021 - 12.2023
- Proficient in operating various Point of Sale (POS) systems
- Excelled in high-pressure environments, maintaining strong rapport with clients while multitasking efficiently
- Skilled in troubleshooting and maintaining gaming machines to ensure proper functionality
- Effectively handled large cash transactions with accuracy and accountability
- Maintained client relationships with a high degree of autonomy
- Kept up to date with current gaming regulations, ensuring compliance with legal standards
- Managed a diverse customer base, adeptly resolving a range of customer challenges and concerns
Bistro/Bar Attendant
The Eureka
04.2019 - 10.2021
- Successfully managed concurrent shifts across both bar and bistro operations, ensuring smooth and efficient service delivery
- Demonstrated proficiency in the responsible service of alcohol within a high-energy, fast-paced setting
- Effectively served multiple customers at once, maintaining a positive and energetic attitude while creating memorable guest experiences
Education
TIER 1 & 2 - INSURANCE BROKING
ANZIIF
Adelaide, SA06-2023
Bachelor of Business - MARKETING
Univeristy of South Australia
Adelaide, SA04-2023
Year 12 SACE -
Edward John Eyre High School (EJEHS)
01.2018
Skills
- Proficient with the Microsoft Office Suite
- Analytical knowledge
- People Skills
- Team Building / Motivation Skills
- Knowledge of Marketing techniques and Principles
- Team Player
- Business Professional
- Sales Knowledge
- Customer Care
- Experienced with Canva
- Brand awareness
- Target market identification
- Negotiation techniques
Education, qualifications, achievements
- Criminal History Check, 2023
- Working with Children Check, 2023
- Tier 1 and 2 Insurance Broking, 2023
- Bachelor of Business (Marketing), 5.23, 05/01/22
- Basic Gaming Training, 2020
- Responsible Service of Gambling (RSG), 2020
- Year 12 SACE – Edward John Eyre High School (EJEHS), 2018
- Responsible Service of Alcohol (RSA), 2018
- Academic Achievement Town Merit – Workplace Practices, 2018
- Academic Achievement – Research Project, 2018
- Academic Achievement – Psychology, 2017
- Academic Achievement – Society and Culture, 2017
- Outstanding Attendance (100%), 2016, 2017, 2018
References
Antonio Imbrogno
National Sales Manager, Email:Antonio@Priorityhealth.com.au
Priority Health Pty Ltd Telephone: 0449 791 688
Abhijit Saha
Computers Manager, Email: abhi.saha@au.Harveynorman.com
Harvey Norman Telephone: 0404 239 031
Daniel Cassin
Owner & Venue Manager, Email: Daniel.cassin@ggtavern.com.au
The Grove Tavern. Telephone: 0430 541 575
Joshua Cook
Duty Manager/Gaming Manager, Email:Joshaaycook@hotmail.com
The Eureka Tavern
Timeline
Sales and Marketing Representative
Priority Health
04.2024 - Current
Computer Sales Assistant
Harvey Norman
12.2023 - 08.2024
Gaming Attendant
The Grove
10.2021 - 12.2023
Bistro/Bar Attendant
The Eureka
04.2019 - 10.2021
Year 12 SACE -
Edward John Eyre High School (EJEHS)
TIER 1 & 2 - INSURANCE BROKING
ANZIIF
Bachelor of Business - MARKETING
Univeristy of South Australia
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