Highly motivated and skilled Assistant Store Manager with 25 years of experience who desires to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Successfully led the Melbourne CBD store to 2 successive green Business Audits as Operations Manager.
Overview
5
5
years of professional experience
Work History
HOME WORLD MANAGER
Kmart
Richmond, Victoria
04.2023 - Current
Lead the Home World business within the store and positively grow sales.
Ensure department layouts are correct and departments are presented well.
Continue to develop my team-leading skills as I continue to complete the Kmart Stretch Program for future leaders
Positively led the store and leadership team in the store manager's absence.
CITY ZONE OPERATIONS CHAMPION
Kmart
Melbourne CBD, Victoria
07.2022 - 04.2023
Primary contact for 12 Operation Managers within the City Zone for assistance necessary as part of their daily and monthly tasks
Complete Sore Business Audits as requested by Store or Zone Manager
Spend time in other stores at the discretion of Zone Manager assisting with training and developing newly appointed Operation Managers
Zone Direct contact for Store Operations Support Manager based within National Office.
OPERATIONS MANAGER
Kmart
Melbourne CBD, Victoria
05.2021 - 04.2023
Work as part of the first Leadership Team in the Melbourne CBD since it converted from Target
Main areas of responsibility are Safety, Business Compliance, Loss Prevention, Training, Payroll and Online
Ensure a safety-first culture is being led by all leaders and team members
Ensure all team members are trained regarding all mandatory and regulatory training.
STORE MANAGER
Target
Traralgon, Victoria
11.2020 - 04.2021
Assume full Store Manager responsibilities for the store
This store was part of Project Gemini and closed 17 April 2021
Ensure the store delivered all the company directives up until the final day of trade
Manage the physical transferring of stock to nominated stores after the store had ceased trading.
STORE MANAGER
Target
Warragul, Victoria
01.2020 - 11.2020
This store was also part of Project Gemini and was to close March 6 2021
Assume full Store Manager responsibilities for the store
Continue to lead and develop both the management and team members to ensure everyday activities are achieved
Report directly to Regional Manager and State General Manager.
ASSISTANT STORE MANAGER
Target
Dandenong, Victoria
10.2019 - 01.2020
Have full accountability of all areas of compliance and retail loss for the store
Assume all rostering and scheduling responsibilities for the team
Ensure a safety-first culture is evident everyday by each individual team member
Drive a Customer First approach to all aspects of customer service
Live and breathe Target Values and Behaviors and ensure all team members understand and adhere to 'The Pledge'
Manage the team members' training transcripts and ensure all are compliant in all necessary areas requiring training
Be a digitally engaged member of management that drives the use of technology in all aspects of work, to ensure all team members are working as productively as required.
CARETAKING STORE MANAGER
Target
Dandenong, Victoria
04.2019 - 10.2019
Assume full Store Manager responsibilities for the store
Continue to lead and develop both the management and team members to ensure everyday activities are achieved
Report directly to Regional Manager and State General Manager.
ASSISTANT STORE MANAGER
Target
Dandenong, Victoria
12.2018 - 04.2019
Report directly to Store Manager
Have full accountability of all areas of compliance and retail loss for the store
Conduct and run successful stock take programs
Achieved a drop of nearly 1% from 2017 to 2018 result, 4.32% (2018) from 5.31% (2017)
Coach, lead and develop all team members of the store
Responsible for all aspects of inventory control
Land all promotional activity and implement any planned works within the departments of the store.
Education
Kmart Stretch Program 2023
Kmart
Melbourne, VIC
09-2023
Certificate of Completion Distribution And Logistics Management -
Learning Cloud Pty Ltd
North Ryde, NSW
01-2016
Certificate of Completion Supply Chain Fundamentals -
Learning Cloud Pty Ltd
North Ryde, NSW
01-2016
Advanced Diploma of Business - Human Resources Management
Swinburne University of Technology (TAFE)
Croydon, VIC
05-2003
Victorian Certificate of Education -
Vermont Secondary College
Vermont, VIC
12-2000
Graduate Certificate of Management -
Australian Institute of Business
Adelaide, SA
Skills
Health and Safety Compliance
Operations Management
Customer-Centric
Strategic Execution
Cost Control
Safety Management
Retail Inventory Management
Store Merchandising
Loss Prevention
Talent Recruitment
Training and Mentoring
Skills Abilities
I have managed numerous teams of different sizes in a variety of roles, including in stores and within a warehouse environment. I can engage, motivate and train teams to achieve the required tasks. I can form a ‘big picture’ view within a work environment and suggest improvements or modifications., I have a clear understanding of the need to be a strong communicator, able to build solid relationships and rapport with direct staff, senior management and external customers., I am an innovative leader and relish any opportunity to lead, coach and train people. I enjoy leading teams in changing a work culture, and in the development of new practices.
Timeline
HOME WORLD MANAGER
Kmart
04.2023 - Current
CITY ZONE OPERATIONS CHAMPION
Kmart
07.2022 - 04.2023
OPERATIONS MANAGER
Kmart
05.2021 - 04.2023
STORE MANAGER
Target
11.2020 - 04.2021
STORE MANAGER
Target
01.2020 - 11.2020
ASSISTANT STORE MANAGER
Target
10.2019 - 01.2020
CARETAKING STORE MANAGER
Target
04.2019 - 10.2019
ASSISTANT STORE MANAGER
Target
12.2018 - 04.2019
Kmart Stretch Program 2023
Kmart
Certificate of Completion Distribution And Logistics Management -
Learning Cloud Pty Ltd
Certificate of Completion Supply Chain Fundamentals -
Learning Cloud Pty Ltd
Advanced Diploma of Business - Human Resources Management