Luke Fraser
Christchurch
Summary
Experienced build team member with over four years of experience in construction. Excellent reputation for resolving problems and improving customer satisfaction. As a person i am dedicated to continuously improving my knowledge in any position or role I am assigned to with a keen willingness to learn. I am upfront, honest, reliable and nothing is a problem.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Internal Sales Consultant
CNW Electrical Wholesale
08.2023 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Improved internal communication by collaborating closely with various departments to ensure smooth operations in the sales process.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Quoted prices, credit terms and other bid specifications.
- Contributed to event marketing, sales and brand promotion.
Counter Sales
Ideal Electrical Suppliers
06.2022 - 07.2023
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Answered telephone calls to offer information and promote business products.
- Welcomed customers and offered immediate assistance in line with business policies.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Finalized sales by completing payments and required paperwork.
- Listened to customer needs and desires to identify and recommend optimal products.
- Informed customers of current store promotions to encourage additional sales purchases.
Build Team Member
New Zealand Panelised Building Supplies
02.2018 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day to day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Gained proficient use of hand and power tools.
- Demonstrated key leadership skills when working in a team environment.
Labourer
Erect Scaffolding
07.2017 - 10.2017
- Gained experience in working in team environments.
- Gained experience in working on residential work sites.
- Gained knowledge of different health and safety procedures and applying them on a daily basis.
- Carried out work tasks in different working and weather environments.
Labourer
Camelspace Scaffolding
01.2017 - 06.2017
- Gained experience in working in team environments.
- Gained experience in working on commercial and residential sites.
- Gained knowledge on different health and safety procedures and applying them on a daily basis.
- Carried out work tasks in different working and weather environments.
- Demonstrated key communication skills in different working environments.
Shelf Stocker
Countdown Supermarket
08.2016 - 09.2016
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Unloaded arriving product stock and moved to store display areas.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Coach/Referee
Waimakariri United Football Club
02.2015 - 03.2016
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Increased player strength, agility and game skills through successful practices.
Education
Rangiora High School
Rangiora, CANSkills
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Conflict resolution
- Good listening skills
- Leadership
- Adaptability
- Heights & Harness training
- Site safe certified
- Forklift license (expired)
Affiliations
- Waimakariri United Football Club senior first team player.
Certification
- Site Safe
- Heights & Harness
- Forklift License
Sports, Football
I am a lover of all sports and have played football since i was 4 years old.
I currently play for Musgrave FC, in New Zealand i played for Waimakariri United FC and have over one hundred appearances for their senior mens first team.
I have helped out Waimakariri United FC in the past with coaching, refereeing, match day set up and working bees.
I played cricket socially in Christchurch for the New Brighton Battlers and love watching cricket when i can.
While living in Australia i have enjoyed getting down to watch the odd Gold Coast Titans game and keenly follow the rugby league.
Timeline
Internal Sales Consultant
CNW Electrical Wholesale
08.2023 - Current
Counter Sales
Ideal Electrical Suppliers
06.2022 - 07.2023
Build Team Member
New Zealand Panelised Building Supplies
02.2018 - 06.2022
Labourer
Erect Scaffolding
07.2017 - 10.2017
Labourer
Camelspace Scaffolding
01.2017 - 06.2017
Shelf Stocker
Countdown Supermarket
08.2016 - 09.2016
Coach/Referee
Waimakariri United Football Club
02.2015 - 03.2016
Rangiora High School
- Site Safe
- Heights & Harness
- Forklift License
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