Luke Garcia
Para Vista,SA
Summary
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Overview
23
23
years of professional experience
Work History
Senior Manager Business Growth and Investment
SMS Geotechnical
07.2024 - Current
- Provided strong leadership to enhance team productivity and morale.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
- Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
Laboratory Manager
SMS Geotechnical
04.2021 - 07.2024
- Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
- Improved laboratory efficiency by streamlining workflows and implementing process improvements.
- Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Set and oversaw quality assurance guidelines for laboratory work.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Business Development Manager
SMS Geotechnical
05.2019 - 04.2021
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
Fieldwork Supervisor
FMG Engineering
01.2012 - 05.2019
- Planned and scheduled field activities according to set timelines and order of operations.
- Met with customers to resolve issues and build productive relationships.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Established strong relationships with clients, vendors, and stakeholders to facilitate smooth project execution.
Senior Field Technician
FMG Engineering
05.2006 - 01.2012
- Calibrated new and existing equipment for optimal performance.
- Trained junior field technicians, improving overall team competency and promoting professional growth among staff members.
- Provided expert technical support to clients, addressing complex issues and ensuring optimal system performance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Field Technician
FMG Engineering
04.2002 - 05.2006
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
Education
Advanced Diploma - Construction Material Testing
Alan Bartlett Consulting
Adelaide, SA03-2017
Diploma - Construction Material Testing
Alan Bartlett Consulting
Adelaide, SA06-2013
Certificate II - Manufactured Mineral Products
TAFE SA
SA10-2004
Skills
- Strategic planning
- Operations management
- Cross-functional team coordination
- Customer engagement
- Key account management
- Pricing strategy
- Sales closing
- Proposal development
- Problem-solving
- Teamwork
- Positive attitude
- Administration and reporting
- Project planning
- Performance reviewing
- Shift scheduling
- Negotiation and conflict resolution
Timeline
Senior Manager Business Growth and Investment
SMS Geotechnical
07.2024 - Current
Laboratory Manager
SMS Geotechnical
04.2021 - 07.2024
Business Development Manager
SMS Geotechnical
05.2019 - 04.2021
Fieldwork Supervisor
FMG Engineering
01.2012 - 05.2019
Senior Field Technician
FMG Engineering
05.2006 - 01.2012
Field Technician
FMG Engineering
04.2002 - 05.2006
Advanced Diploma - Construction Material Testing
Alan Bartlett Consulting
Diploma - Construction Material Testing
Alan Bartlett Consulting
Certificate II - Manufactured Mineral Products
TAFE SA
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