Luke Gardiner
Annerley,QLD
Summary
Multilingual DevOps Engineer with background designing, testing and implementing infrastructure and applications. Talented performer with over 4 years of experience using source control tools to identify and fix bugs in code. Consistent team player with exemplary multitasking skills.
Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
DevOps Engineer
The Lottery Corporation
07.2022 - Current
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
- Spearheaded migration efforts from monolithic architectures to microservices-based designs, enhancing modularity and maintainability of applications.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Documented project design for reference and future use cases.
- Tested and deployed scalable and highly available software products.
- Managed testing cycles and coordination of user acceptance testing for software and applications.
- Built automation tools and applications to deploy next-generation platforms.
- Applied effective time management techniques to meet tight deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Automation Test Engineer
Tabcorp
01.2020 - 06.2022
- Communicated technical information both verbally and in writing in simple terminology.
- Mentored junior team members, sharing knowledge and insights on automation testing tools and techniques to foster continued growth and success within the team.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Secured and allocated resources to manage planning and operations in testing cycle.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Developed custom automation tools, empowering teams to efficiently manage diverse testing challenges unique to their applications.
- Utilized statistical methods and Six Sigma techniques to conduct experiments, analyze data and perform root cause analysis.
- Advised developers on problems with databases, performance and other issues.
- Built automated test scripts to handle repetitive software testing work.
- Documented testing procedures for developers and future testing use.
- Tracked test reports and failures determined by root cause data trends.
- Ensured timely completion of all assigned tasks within deadlines while adhering to established quality parameters.
- Facilitated cross-functional team communication, ensuring transparency in tracking testing progress and results reporting.
- Strengthened collaboration with developers, identifying and addressing issues in the early stages of the development process.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Achieved higher levels of test accuracy by designing and executing data-driven tests for various input scenarios.
- Reduced manual testing efforts for faster product delivery with the creation of robust automated test scripts.
- Developed and maintained defect databases for known issues.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Increased software reliability, performing thorough regression tests to ensure seamless performance after updates.
- Incorporated delivery requirements into planning of testing schedules.
- Actively participated in agile ceremonies such as sprint planning and retrospective meetings, providing valuable feedback on testing activities.
- Kept scripts and test cases updated with current requirements.
- Tested hardware and software within sandbox environment prior to release to production.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Delivered services to customer locations within specific timeframes.
- Maximized resource utilization by effectively managing test environments, equipment, and virtual machines for various projects concurrently.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided professional services and support in a dynamic work environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Director
Saccharomyces Pty Ltd
06.2016 - 12.2020
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Interacted well with customers to build connections and nurture relationships.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Draw Operations Officer
Tattsgroup
09.2006 - 12.2019
- Drove team engagement to achieve aggressive company targets.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Optimized business processes to foster operational efficiency.
- Verified compliance with best business practices throughout organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained equipment at operational readiness annually.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Monitored digital access, used shredders and locked filing cabinets to protect confidential information.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Projectionist
Event Cinemas
01.2002 - 09.2006
- Enhanced audience experience by ensuring proper projection alignment and focus during each screening.
- Ensured smooth transitions between films with timely print deliveries and accurate schedule coordination.
- Supported theater operations by managing inventory of film prints, organizing them for easy access and quick retrieval.
- Performed minor repairs and notified maintenance personnel of need for major repairs to keep equipment operating at peak levels.
- Observed projector operations in order to anticipate need to transfer operation from one projector to another and maintain continuity for audience members.
- Performed scheduled prevention maintenance and emergency repairs to keep projection systems in good working order.
- Monitored operations to assess adherence to standards for sound and image projection quality.
Education
Bachelor of Applied Information Technology - Information Technology
La Trobe University
Melbourne, VIC06.2026
Diploma of Applied Information Technology - Information Technology
La Trobe University
Melbourne, VIC06.2022
Certificate IV - Film And Video Production
Moreton TAFE
Capalaba12.2021
Senior Certificate - High School
Saint Peters Lutheran College
Indooroopilly, QLD12.2000
Skills
- Software Development Standards
- Production Deployments
- Source and Version Control: Git, Github
- Python and C
- Task Prioritization
- Windows Operating System
- Programming Languages: Java, C#, Net, Python
- Software Architecture
- Cross-Functional Teamwork
- SDLC compliance
- NET development
- System Administration
- Software Development
- Linux Operating System
Beer Snob, Foodie and Traveler
Brewing Industry Enthusiast: Passionate about exploring styles, flavours and beermaking techniques. Avid Traveler and Eater.
Languages
English
Native or Bilingual
French
Limited Working
German
Limited Working
Portuguese
Elementary
Japanese
Elementary
Timeline
DevOps Engineer
The Lottery Corporation
07.2022 - Current
Automation Test Engineer
Tabcorp
01.2020 - 06.2022
Director
Saccharomyces Pty Ltd
06.2016 - 12.2020
Draw Operations Officer
Tattsgroup
09.2006 - 12.2019
Projectionist
Event Cinemas
01.2002 - 09.2006
Bachelor of Applied Information Technology - Information Technology
La Trobe University
Diploma of Applied Information Technology - Information Technology
La Trobe University
Certificate IV - Film And Video Production
Moreton TAFE
Senior Certificate - High School
Saint Peters Lutheran College
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