Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Luke Green

Geelong,VIC

Summary

I am an enthusiastic, fit person who is seeking a secure and challenging position to expand my knowledge and skills. I am hardworking and enjoy learning new things. I am seeking a position where I can build a career while making a significant contribution to the success of the company. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

13
13
years of professional experience

Work History

Private Property Maintenance

Self-Employed
Rokewood, VIC
05.2021 - Current
  • Resolved tenant complaints regarding maintenance issues in a timely manner.
  • Scheduled routine check-ups to maintain optimal performance levels in equipment and systems.
  • Ensured compliance with safety regulations and codes when performing repairs or upgrades.
  • Created detailed reports on current condition of all properties.
  • Assisted in developing short-term goals that align with long-term objectives set by the organization.
  • Coordinated with contractors to ensure timely completion of projects.
  • Established policies and procedures for all aspects of property maintenance operations.
  • Monitored budget allocations for each project to ensure cost efficiency.
  • Managed the repair and upkeep of building systems, including HVAC, plumbing, electrical, and landscaping.
  • Trained personnel on proper use of tools, equipment, and machinery used in property maintenance activities.
  • Performed regular assessments of existing facilities to determine necessary upgrades or repairs.
  • Maintained accurate records of all completed jobs along with associated costs.
  • Organized and managed inventory of supplies and materials needed for property maintenance.
  • Supervised staff responsible for day-to-day operations related to property maintenance.
  • Prepared estimates for projects based on labor costs, material costs, time frames.
  • Conducted regular inspections of properties to identify maintenance needs.
  • Implemented strategies to reduce energy consumption across properties while maintaining quality standards.
  • Negotiated contracts with vendors providing services such as painting, carpentry work, plumbing.
  • Maintained equipment performance by cleaning and lubricating components.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Proposed or approved modifications to project plans.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Delegated work to staff, setting priorities and goals.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Analyzed business performance data and forecasted business results for upper management.

Street Fundraiser

Cornucopia Consultancy Pty Ltd
Melbourne, VIC
04.2022 - 05.2022
  • Coordinated with other departments within the organization regarding their fundraising needs and goals.
  • Implemented creative solutions for any unexpected challenges that arise during a fundraiser event.
  • Researched current trends in the field of philanthropy to ensure maximum success.
  • Conducted presentations about the organization's mission and fundraising goals to potential donors.
  • Created promotional materials such as flyers, posters, brochures. to advertise fundraisers.
  • Maintained accurate records of donations received from individuals and organizations.
  • Recruited, trained, and supervised fundraising staff.
  • Analyzed data related to previous fundraising efforts to identify areas for improvement.
  • Attended conferences, seminars, workshops related to fundraising best practices.
  • Partnered with local businesses or organizations on joint projects that benefit both parties.
  • Managed all aspects of donation processing including thank-you letters, tax receipts.
  • Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
  • Developed projections for annual revenues covering donations, sales and grants to support cash flow management.
  • Organized materials delivery, space setup, and donations for events.

Driver/installer

abc photosigns
Sunshine, VIC
12.2021 - 03.2022
  • High level Frontline Customer Service
  • Phone
  • Face to Face
  • Email
  • Preparing items for sale and finance
  • Adhering to legislative requirements
  • POS Knowledge
  • Cash and EFTPOS handling
  • Merchandising the store, maintaining an inviting environment for customers
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Managed time efficiently when making multiple stops along designated routes.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Reported any incidents involving the truck or its cargo to management immediately.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Adhered to company policies and procedures related to safety and security standards.
  • Determined most expedient trip by mapping out driving routes ahead of time.

retail

buys and loans, cash converters
10.2019 - 04.2020
  • High level Frontline Customer Service
  • Phone
  • Face to Face
  • Email
  • Preparing items for sale and finance
  • Adhering to legislative requirements
  • POS Knowledge
  • Cash and EFTPOS handling
  • Merchandising the store, maintaining an inviting environment for customers

delivery driver

dominos
12.2017 - 04.2020
  • High level Frontline Customer Service
  • Phone
  • Face to Face
  • Delivering Pizza and other goods to customers
  • General Cleaning, including sanitization of benches and dishes
  • Stock Preparation
  • Taking customer orders
  • Making Pizza

pick packer

Zen Bakery
12.2017 - 08.2018
  • Scanning items ready to be packed
  • Meeting company deadlines
  • Quality checking to ensure customer satisfaction
  • Working autonomously and as part of a team
  • Identifying and locating missing items

customer service assistant

mcdonalds
01.2014 - 01.2015
  • Greeting customers with a smile and accurately taking their order
  • Working with other team members to collectively meet target goals
  • General cleaning
  • Regular stock take
  • High attention to detail to ensure things were done correctly the first time
  • Following OH&S procedures
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures

i.t. Assistant

heathdale christian college
01.2011 - 01.2013
  • Installing and configuring
  • Setting up devices such as keyboards, routers, modems, and other smart devices
  • Maintaining and repairing products
  • General troubleshooting with customers
  • Keeping records and data entry

Education

High School Diploma -

Gordan TAFE
Geelong, VIC
01-2017

Certificate IV in Marketing - I.T.

Gordan TAFE
Geelong, VIC
01-2014

First Aid Certificate - First Aid

Gordan TAFE
Geelong, VIC
01-2011

Skills

  • Fast learner
  • Willing to learn
  • Good Customer Service skills
  • Conflict management
  • Ability to work autonomously
  • Ability to work as part of a team
  • Punctual
  • Honest
  • Reliable
  • Ability to work with a wide range of people
  • Commitment to finishing tasks
  • Fundraising experience
  • Finance experience
  • Analytical and Critical Thinking
  • Budgeting and financial management
  • Health and safety compliance
  • Communication and Interpersonal Skills
  • Conflict resolution techniques
  • Scheduling and Coordination
  • Materials Requisition
  • Inventory Replenishment
  • Employee performance assessment
  • Grounds Maintenance
  • Facilities Management
  • Employee performance evaluation
  • Expense Tracking
  • Inventory Monitoring
  • Resource Allocation
  • Preventive Maintenance
  • Fire protection systems
  • Deadline Management
  • Maintenance Planning
  • Contractor Oversight
  • Staff Management
  • Production Scheduling
  • Asset Management
  • Equipment Troubleshooting
  • Mechanical Aptitude
  • Safety Protocols
  • Electrical Systems
  • Installation Management
  • Equipment Inspection
  • Project Management
  • Lockout and tagout procedures
  • Safety Monitoring
  • Work Order Management
  • Budgeting and cost control

References

  • Tony Weisse, Manager, Cash Converters, 0439 006 783
  • Nick Stipcevich, Character Reference, Home repairs business, 0417 958 317

Timeline

Street Fundraiser

Cornucopia Consultancy Pty Ltd
04.2022 - 05.2022

Driver/installer

abc photosigns
12.2021 - 03.2022

Private Property Maintenance

Self-Employed
05.2021 - Current

retail

buys and loans, cash converters
10.2019 - 04.2020

delivery driver

dominos
12.2017 - 04.2020

pick packer

Zen Bakery
12.2017 - 08.2018

customer service assistant

mcdonalds
01.2014 - 01.2015

i.t. Assistant

heathdale christian college
01.2011 - 01.2013

High School Diploma -

Gordan TAFE

Certificate IV in Marketing - I.T.

Gordan TAFE

First Aid Certificate - First Aid

Gordan TAFE

Similar Profiles

CREATE PROFILE
Luke Green