Luke Greenwood
Avondale Heights,VIC
Summary
A dedicated, imaginative, and energetic individual with a background in customer service and warehouse operations. Known for a steadfast commitment to excellence across all job responsibilities, striving to deliver top-tier performance in every task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Kitchen Warehouse
Epping, VIC
07.2022 - Current
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Maintained accurate inventory records and prepared reports for management.
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Organized items according to size, type, style, color, or product code.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Processed orders by picking products from shelves within the warehouse.
- Received incoming shipments and checked contents against purchase orders.
- Unloaded incoming supplies and placed them into designated storage areas.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Operated manual pallet jacks to move material around the warehouse.
- Cleaned up spills or debris in work areas immediately following an incident.
- Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
- Collaborated with team members to complete tasks efficiently and accurately.
- Loaded or unloaded shipments on trucks.
- Maintained current forklift training and certification as required by company policies.
Warehouse Forklift Operator
Australian Laminating Company
Sunshine West, VIC
02.2021 - 07.2022
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Organized items according to size, type, style, color, or product code.
- Assisted with shipping and receiving activities as needed.
- Checked finished products for quality assurance before loading them onto trucks for shipment.
- Received incoming shipments and checked contents against purchase orders.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Unloaded incoming supplies and placed them into designated storage areas.
- Operated manual pallet jacks to move material around the warehouse.
- Managed stock rotation ensuring that older stock is used first.
Retail Assistant
Pivot
Melbourne , Vic
07.2020 - 02.2021
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Assisted in setting up promotional displays, signage and window displays.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Rang up purchases accurately on the point-of-sale system.
Shift Supervisor
Red Rooster
Sunshine, VIC
11.2017 - 07.2020
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
Education
Diploma of Marketing And Communications - Marketing
RMIT
Melbourne, VIC11-2023
Cert IV In Marketing And Communications - Marketing
RMIT University
Melbourne, VIC10-2023
Diploma of Teacher Education Preperation - Education
Victoria University
Footscray, VIC11-2019
Victorian Certificate of Applied Learning -
Buckley Park College
Essendon, VIC10-2018
Bachelor of Business Marketing Major -
RMIT
Melbourne, VICSkills
- Communication
- Working in a team environment
- Willingness to learn
- Creativity
- Commitment
- Passionate
- Punctual
- Analytical
Affiliations
- Designing clothes.
- Adobe Illustrator.
- Fitness.
Certification
- Full Australian Driving License.
- LF Forklift License.
Timeline
Warehouse Forklift Operator
Kitchen Warehouse
07.2022 - Current
Warehouse Forklift Operator
Australian Laminating Company
02.2021 - 07.2022
Retail Assistant
Pivot
07.2020 - 02.2021
Shift Supervisor
Red Rooster
11.2017 - 07.2020
Diploma of Marketing And Communications - Marketing
RMIT
Cert IV In Marketing And Communications - Marketing
RMIT University
Diploma of Teacher Education Preperation - Education
Victoria University
Victorian Certificate of Applied Learning -
Buckley Park College
Bachelor of Business Marketing Major -
RMIT
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