Luke Grisanti
Gympie,QLD
Summary
Dynamic sales associate with proven expertise in customer service and upselling at Bevans Small Engines. Recognized for enhancing customer experiences and increasing sales revenue through strong rapport-building. Skilled in inventory tracking and team collaboration, consistently meeting deadlines while maintaining a visually appealing store environment.
Overview
11
11
years of professional experience
Work History
Sales Associate
Bevans Small Engines
03.2021 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure inviting environment.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Developed product knowledge to provide informed recommendations to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Detailing
Ken Mills Toyota
03.2019 - 03.2021
- Enhanced overall cleanliness by implementing efficient cleaning strategies and techniques.
- Streamlined cleaning processes through efficient use of cleaning tools and supplies, minimizing downtime between tasks.
- Maintained company equipment assets with regular maintenance, cleaning and repairs.
Retail Worker
Big W
03.2017 - 03.2019
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and effective organization.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Implemented visual merchandising strategies to optimize product displays and drive sales.
- Trained new staff on operational procedures and customer service standards, fostering team development.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty to the brand.
Car Washer
Sunshine Car Wash Nambour
03.2015 - 03.2017
- Operated pressure washers and vacuums to deliver thorough vehicle cleaning services.
- Maintained cleanliness and organization of work area, ensuring safety standards were met consistently.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Trained new staff on cleaning techniques and operational procedures to ensure high-quality service delivery.
Education
Completed Year 10 -
Nambour State College
Nambour, QLD03-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Money handling
- Store opening and closing
- Sales expertise
- Meeting deadlines
- Upselling
- Inventory tracking
Timeline
Sales Associate
Bevans Small Engines
03.2021 - Current
Detailing
Ken Mills Toyota
03.2019 - 03.2021
Retail Worker
Big W
03.2017 - 03.2019
Car Washer
Sunshine Car Wash Nambour
03.2015 - 03.2017
Completed Year 10 -
Nambour State College