Summary
Overview
Work History
Education
Skills
Timeline
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Luke Guerra

Wantirna

Summary

Hardworking, goal-driven and a team player are just a few words that describe me. I have a genuine passion for Accounting and am extremely eager to learn in my undergraduate years.

Overview

5
5
years of professional experience

Work History

Shift Manager

Aldi
01.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximise team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Physio Assistant

Ringwood East Spinal and Sports Physiotherapy
01.2020 - 01.2022
  • Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.
  • Greeted guests with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

Bachelor of Accounting And Bachelor of Business - Accounting - Taxation/Audit

Monash University
Clayton, VIC
06-2027

Skills

  • Customer service focus
  • Employee training
  • Decision-making
  • Training and mentoring
  • Punctual and reliable

Timeline

Shift Manager

Aldi
01.2023 - Current

Physio Assistant

Ringwood East Spinal and Sports Physiotherapy
01.2020 - 01.2022

Bachelor of Accounting And Bachelor of Business - Accounting - Taxation/Audit

Monash University

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Luke Guerra