Luke Gunning
Sydney
Summary
Adept at blending strong organizational skills with effective team collaboration, I enhanced stable management at LJ Thoroughbreds and Polo, ensuring top-notch animal welfare and client satisfaction. My proficiency in MS Office and adaptability in high-stress situations underscore my ability to improve operational efficiencies and solve complex problems, driving positive outcomes across diverse roles.
Overview
18
18
years of professional experience
Work History
Stable Manager
LJ Thoroughbreds and Polo
01.2019 - 12.2024
- Organized and executed efficient daily routines needed to be undertaken for horse care, feeding, turnout, and exercise ensuring optimal animal welfare.
- Established strong working relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Directed team members to maintain optimal stable management.
- Managed emergency situations calmly and effectively while prioritizing the safety of horses and staff members involved in incidents or accidents.
- Performed repairs and preventive maintenance on equipment and property.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Optimized facility layout by creating organized spaces for feed storage, tack rooms, wash stalls, arena use areas to maximize functionality and accessibility for riders.
Office Administrative Assistant
Cavalier Homes Inc.
01.2014 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Sales Associate
Sportmans Warehouse
04.2007 - 04.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
J.D. - Law
University of Technology Sydney
Sydney, NSW12-2027
Bachelor of Science - Zoology
Western Sydney University
Sydney, NSW11-2024
Skills
- Detail oriented and organised
- Can work independently and part of a team
- Scheduling and time management
- Client communication/liaising and customer service
- Staff supervision
- Strong verbal and written communication
- Proficient in MS office
- Administrative support
- Problem-solving and adaptability
- Multitasking
Timeline
Stable Manager
LJ Thoroughbreds and Polo
01.2019 - 12.2024
Office Administrative Assistant
Cavalier Homes Inc.
01.2014 - 12.2018
Sales Associate
Sportmans Warehouse
04.2007 - 04.2013
J.D. - Law
University of Technology Sydney
Bachelor of Science - Zoology
Western Sydney University
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