Luke Hails
Banksia
Summary
Student of Mechanical Engineering at UNSW Sydney, with a strong passion for bartending and mixology. Currently, I work as a cocktail bartender in Sydney CBD, where I've acquired experience managing busy settings, taking on responsibilities involving management and dealing with difficult situations/customers. As my passions also involve combat sport, I'm well accustomed to intense and fast paced environments and work exceptionally under pressure. I am currently looking for new employment opportunities involved in my field of study, to accelerate my acquisition of skills and experience in the field of Engineering.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Craft Cocktail Bartender
Zephyr, Hyatt Regency
01.2025 - Current
- Educated patrons on the history and nuances of various spirits, fostering a deeper appreciation and understanding of craft cocktails.
- Streamlined cocktail preparation processes, resulting in faster service times and improved guest experiences.
- Maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by creating unique and visually appealing craft cocktails.
Craft Cocktail Bartender
Sea Level
06.2024 - 01.2025
Cocktail Bartender
Sista Gin
08.2023 - 06.2024
- Proficient in mixing ingredients such as liquor, soda, water, sugar, bitters to prepare cocktails
- Displayed strong communication skills while interacting with customers and colleagues alike
- Demonstrated capability to work under pressure while multitasking in a fast-paced environment
Cocktail Bartender/All Rounder
Opah
09.2022 - 08.2023
- Assisted in inventory control processes such as counting bottles, kegs at opening, closing shifts
- Maintained up-to-date knowledge of current trends in mixology through ongoing research
- Managed closing duties including cleaning work areas, restocking supplies
- Ensured compliance with all local laws related to serving alcohol responsibly
- Regularly trained new staff members on bar operations and safety protocols
- Maintained cleanliness and sanitation standards according to health regulations
- Consistently monitored patron intoxication levels, intervening as needed to prevent over-consumption of alcohol
Education
BACHELOR IN MECHANICAL ENGINEERING (HONOURS) - ENGINEERING CANDIDATE
University of New South Wales
Sydney, NSW12-2026
Skills
- Honest and Dependable
- Interpersonal Skills
- Health codes compliance
- Handling Difficult Customers
- Teamwork and Professionalism
- Speed and efficiency
- Cleanliness and sanitation
- Problem-solving
- Time management
Certification
- Responsible service of alcohol
- Responsible conduct of gambling
- Working with children check
- NSW Drivers licence (full)
- First Aid Certificate
- White Card
Licenses
NSW Drivers licence (full)
Timeline
Craft Cocktail Bartender
Zephyr, Hyatt Regency
01.2025 - Current
Craft Cocktail Bartender
Sea Level
06.2024 - 01.2025
Cocktail Bartender
Sista Gin
08.2023 - 06.2024
Cocktail Bartender/All Rounder
Opah
09.2022 - 08.2023
- Responsible service of alcohol
- Responsible conduct of gambling
- Working with children check
- NSW Drivers licence (full)
- First Aid Certificate
- White Card
BACHELOR IN MECHANICAL ENGINEERING (HONOURS) - ENGINEERING CANDIDATE
University of New South Wales
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