Luke Halpin
Sydney
Summary
Dynamic Operations Manager at Endeavour Air Conditioning Pty Ltd, skilled in performance monitoring and incident management. Successfully enhanced customer satisfaction through strategic initiatives and improved communication, significantly reducing miscommunications. Expert in analyzing key performance metrics, driving operational excellence, and fostering a collaborative team environment.
Overview
18
18
years of professional experience
Work History
Operations Manager
Endeavour Air Conditioning Pty Ltd
04.2007 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed and reported on key performance metrics to senior management.
Education
High School Diploma -
Newington College
10-2006
Skills
- Performance monitoring
- Performance reporting
- Production
- Incidents management
Timeline
Operations Manager
Endeavour Air Conditioning Pty Ltd
04.2007 - Current
High School Diploma -
Newington College
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