Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Luke Harris

Sydney, Bondi Junction,NSW

Summary

Dedicated professional with expertise in customer service and reservation management. Proven ability to enhance client satisfaction through effective communication and meticulous attention to detail. Strong problem-solving skills and a commitment to delivering exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Employee

Cafe Cressida (Phil Wood)
Woollahra, NSW
02.2025 - Current
  • Managed reservations and seating during peak hours to maximize efficiency.
  • Processed payments accurately using cash registers and POS systems.
  • Addressed customer inquiries and complaints with professionalism and care.
  • Trained new employees on service standards and procedures.

Sales Associate

Sunglasshut
Sydney, Nsw
02.2024 - Current
  • Guided customers in selecting products aligned with needs and preferences.
  • Maintained organized merchandise displays and ensured cleanliness of store environment.
  • Enhanced shopping experience through comprehensive product knowledge delivery.
  • Participated in inventory management by restocking shelves and monitoring stock levels.
  • Engaged customers to foster relationships and promote repeat visits.
  • Assisted customers in locating specific products, addressing inquiries, and providing advice.
  • Executed cashier duties, including payment processing, receipt issuance, and cash handling.
  • Managed store closing procedures, ensuring timely completion of all tasks.

Concierge

Mirvac
Edgecliff, NSW
01.2025 - 05.2025
  • Managed guest check-ins and ensured efficient welcoming procedures.
  • Coordinated reservations and transportation logistics for guests.
  • Assisted in planning and setting up events for special occasions.
  • Trained new staff on customer service policies and procedures.

Retail Associate

Footlocker
Pitt Street, NSW
12.2024 - 02.2025
  • Maintained store appearance through effective shelving and organized merchandise displays.
  • Facilitated retail transactions by processing payments and returning accurate change.
  • Managed exchanges, returns, and refunds in compliance with company policy.
  • Monitored sales floor to assist customers and replenish merchandise as needed.

Bartender

Sydney Cidery
Chinatown CBD, NSW
05.2024 - 10.2024
  • Trained new bartenders on drink recipes and customer service techniques.
  • Managed inventory levels and restocked supplies to meet demand.
  • Cultivated strong relationships with colleagues through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions.

Key Account Sales Manager

Cornucopia
Woking, Surrey
10.2021 - 07.2023
  • Cultivated strong relationships with decision-makers in key accounts to drive satisfaction.
  • Managed account portfolios, maintaining detailed records of activities and transactions.
  • Streamlined onboarding for new key accounts, ensuring smooth transitions and immediate value.
  • Participated in strategic planning initiatives to expand key account base.
  • Identified new business opportunities through market research and competitive analysis.

Education

High School Diploma -

Woking College
Surrey, United Kingdom
09-2016

Skills

  • Customer service
  • Reservation management
  • POS operation
  • Cash handling
  • Food safety
  • Sales techniques

Certification

  • RSA Licence

References

References available upon request.

Timeline

Front of House Employee

Cafe Cressida (Phil Wood)
02.2025 - Current

Concierge

Mirvac
01.2025 - 05.2025

Retail Associate

Footlocker
12.2024 - 02.2025

Bartender

Sydney Cidery
05.2024 - 10.2024

Sales Associate

Sunglasshut
02.2024 - Current

Key Account Sales Manager

Cornucopia
10.2021 - 07.2023

High School Diploma -

Woking College

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Luke Harris