Luke Highland
Melbourne,VIC
Summary
Enthusiastic and detail-oriented Finance major currently pursuing my degree at the University of Melbourne. Eager to leverage my academic foundation and previously acquired workplace skills in an organisation that I can grow alongside.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tarocash
10.2022 - 07.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Assistant
Supercheap Auto
01.2023 - 12.2023
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Retail Worker
Big W
05.2020 - 01.2021
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
Bachelor of Commerce - Finance And Economics
The University of Melbourne
Melbourne, VIC11.2023
Skills
- Proficient in MS Excel, AutoCad and various Programming platforms
- Machine Operation certification
- Trained in First Aid
- Critical thinking/Problem-solving
- Teamwork
- Attention to detail
Communication
Accomplishments
- Completed VCE in 2021, Graduating with an ATAR of 95.70, Dux of 3 subjects.
- Received Multiple scholarships
- School Captain of St Mary Mackillop College
Affiliations
- Kickboxing
- Photography
- Marketing
- Gym
personal projects
- Founder of my own Marketing Agency
- Amazon Dropshipping Supplier
- Coaching/Running my private Weight loss Program
Timeline
Sales Assistant
Supercheap Auto
01.2023 - 12.2023
Sales Associate
Tarocash
10.2022 - 07.2023
Retail Worker
Big W
05.2020 - 01.2021
Bachelor of Commerce - Finance And Economics
The University of Melbourne
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