Luke Hills
Wellard
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mc Donald's crew member
McDonald's
Anketell
06.2024 - 09.2025
- Provided exceptional customer service in a fast-paced environment.
- Operated kitchen equipment and adhered to safety protocols.
- Prepared food items according to standardized recipes and procedures.
- Collaborated with team members to ensure smooth service flow.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
Cashier
Coles
Pinjarrah
09.2022 - 12.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Cafe Worker
Bliss Momos
Wellard
03.2022 - 03.2022
- Greeted customers upon arrival and provided assistance with menu selections.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
Volunteer
Salvation Army store
Port Kennedy
07.2021 - 08.2021
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
Education
High School Diploma -
South Metropolitan TAFE
Mandurah, WA12.2023
High School Diploma -
Austin Cove Baptist College - Inlet Blvd. Campus
South Yunderup, WA11.2022
Skills
- Payment Collection
- Cash Register Operation
- Payment Processing
- Customer Service
Certification
- Cafe Skills - Bliss Momos Wellard
Timeline
Mc Donald's crew member
McDonald's
06.2024 - 09.2025
Cashier
Coles
09.2022 - 12.2022
Cafe Worker
Bliss Momos
03.2022 - 03.2022
Volunteer
Salvation Army store
07.2021 - 08.2021
High School Diploma -
South Metropolitan TAFE
High School Diploma -
Austin Cove Baptist College - Inlet Blvd. Campus