LUKE JACKMAN

Company Overview:

Aqua Energy Group is a pumping and water solutions company that specializes in large-scale bespoke project design, development, and delivery.

Wash Systems Australia is an AEG group company and exclusive agent in the APAC region for Mobydick wheel wash/demucking systems and Interhatch biosecurity products.

Target Markets:

• Mining, civil construction, government, defence, agriculture & waste/recycling.

Key Responsibilities:

• Conduct outbound lead generation through phone, email and direct messaging campaigns.
• Analyse customer needs, challenges, and opportunities to develop appropriate solutions.
• Provide pre-sales technical support and product demonstrations.
• Collaborate with external vendors regarding the procurement of necessary components for solution delivery.
• Create detailed cost estimates for projects.
• Manage company websites and Digital marketing activities.
• Manage tender submissions.
• Meet Monthly & Quarterly sales revenue targets.

Company Overview:

• Digital Terrain is a mining technology vendor that specializes in software and hardware solutions. Their product suite assists mine operators in driving improvements in site safety, productivity, planning, HR management, equipment maintenance, and site profitability by digitalizing paper-driven processes and providing live actionable intelligence to better guide decision-making.

Target Markets:

• Mining

Key Reponsibilities:

• Leading a team of four salespeople and providing guidance, training and support when needed.
• Streamlining sales and marketing operations.
• Hit individual and team monthly and quarterly sales revenue and user subscription targets.
• Conducting Market research and competitor analysis.
• Managing collaborative efforts between cross functional teams to drive product innovation and improvements.
• Submitting engaging tender submissions and proposals.
• Compiling detailed cost estimates.
• Liaising with client IT departments to deliver projects with a strong focus on network security.
• Conducting customer training and onboarding both onsite and remotely.
• Dealing with customer complaints and directing efforts to address customer issues.
• Attending conferences, exhibitions, and seminars to showcase our products and services.
• Developing partnerships for joint promotions & product integrations.

Company Overview:

• Loadscan is a New Zealand-based company specialising in sales & hire of LIDAR volumetric payload measurement equipment and load/haul reporting software.

Target Markets:

• Mining, Civil Construction, Organics, Agriculture, Transport/Logistics, and Forestry.

Key Responsibilities:

• Manage a small sales and installation team.
• Preparing monthly, quarterly and annual sales forecasts to meet short and long-term performance objectives.
• Establish KPI targets for individual team members as well as overall team performance.
• Hit Individual and team sales revenue targets.
• Stock inventory management.
• Conducting performance reviews using key performance indicators to track efficiency and guide training.
• Coach team members on building relationships with customers and closing deals.
• Developing comprehensive product training materials for sales teams and distributors.
• Executing go-to-market strategies directed by senior management.
• Utilising our Netsuite CRM to track customer interactions, client contacts, orders, payments & feedback.
• Attending industry events, conferences & seminars to promote products and services.
• Managing multiple projects simultaneously and meeting tight deadlines without compromising quality standards.
• Conducting market research and reporting back to senior management on competitor activity.
• Providing technical support to customers, troubleshooting product issues and resolving customer inquiries.
• Collaborating with engineering and design teams to provide feedback for product enhancements.

Company Overview:

Viatek is a business technology company that, provides solutions across print, IT and telephony (www.viatek.com.au).

Target Markets:

• Trade Services, Mining, Construction, Heavy Equipment OEMs/Agents, Manufacturing, Real Estate, Medical Practices, Legal Practices, Training Organizations, Transport/Logistics, Engineering, NDIS, and FMCG companies.
• Companies with 20 to 500 seats of IT.

Key Responsibilities:

• Lead generation, sales, and key account management for the entire Telstra product portfolio.
• Using a consultative approach to identify latent and active pain and work closely with in-house technical teams to build viable concept solutions and tailored technology packages to meet customer needs.
• Deliver engaging, value-based presentations & technology proposals.
• Conducting market research to identify potential customers.
• Coordinate with internal teams to ensure timely delivery of products and services to clients.
• Monitor industry trends and make recommendations for changes in strategy to better meet our clients needs.
• Participate in brainstorming sessions to develop new ideas for business development initiatives.
• Resolve customer complaints in a timely manner.
• Provide training and guidance to new Account Managers.
• Establish strong relationships with decision-makers and influencers within client organizations.
• Attend trade shows, conferences, and networking events to represent the company and attract new business.
• Utilise the companies Connectwise CRM to track client interactions, sales opportunities, service contracts and account history.
• Identify upselling and cross-selling opportunities to maximize account growth and revenue generation.

Company Overview:

Optus Business Centre Newcastle & Central Coast is an externally operated channel partner for Optus to provide sales and support to SOHO & SME business customers.

Target Markets:

• Sole Traders & Small to Medium businesses up to 200 employees.

Key Responsibilities:

• Phone & face to face cold calling to generate new business leads.
• Maintain a database of existing customers and prospective leads.
• Provide information and educate existing and prospective customers on products within the Optus solution portfolio.
• Identify potential clients, build relationships, and negotiate contracts.
• Provide timely customer service.
• Work closely with customers to ensure they are on the best solution, and service issues are dealt with promptly.
• Project manage the installation of new phone system hardware and the cutover of critical fixed voice, mobility, and data services.

Company Overview:

Wireless Anywhere was a Vodafone Retail and Business Channel Management company that operated a network of Vodafone retail stores and outbound B2B customer acquisition teams.

Target Markets:

• Retail customers.
• SOHO and SME businesses up to 200 employees.

Key Responsibilities:

• Oversee operations of multiple retail store locations (Newcastle & Erina).
• Manage a workforce comprising of six full time & 10 casual retail employees and 4 account managers.
• Staff Performance management.
• Managing rosters and shift planning at Newcastle and Erina retail stores.
• Identify opportunities for process improvements within retail branches.
• Implement marketing campaigns to increase brand awareness in the region.
• Support outside sales force in servicing and obtaining new business.
• Create and present monthly reports to management on sales performance and business unit profitability.
• Train, coach, and mentor junior sales personnel to ensure success in their roles.