Luke Jackson
Townsville,QLD
Summary
I am I fully qualified trade painter with extensive experience within both residential and commercial work environments.
Reliable, professionally presentable and personable, I find it easy to work within a team, or autonomously, to achieve fast and efficient results in line with the projects requirements.
I have a high attention to detail and maintain a clean and safe work environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. with a strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
Liebke Builders
Minyama, QLD
02.2023 - Current
- Carried out project scope of works from point of allocations through to completion.
- Carried out this role from a remote (work from home) capacity, focusing on insurance repairs due to events and general insurance claims.
- Coordinated all aspects of the repairs, including trade allocations for works required.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Managed multiple projects with competing deadlines simultaneously.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Built and established strong partnerships with teams, vendors and contractors.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Trade Painter
Northern Rivers Painting Contractors
Hyde Park, QLD
03.2022 - 02.2023
- Carried out all aspects of the Painting trade on new and existing private, commercial and government job sites.
- Prepared surfaces by washing, scraping, sanding and patching holes;.
- Applied primers and sealers to prepare new surfaces for painting;.
- Applied paint with brushes, rollers, spray guns or other equipment;.
- Cleaned up job sites after completion of projects;.
- Inspected painted surfaces for defects such as cracking, blistering or fading;.
- Used ladders and scaffolds to reach high walls and ceilings;.
- Sanded woodwork prior to staining or painting;.
- Repaired cracks in drywall prior to painting or wallpapering rooms;.
Trade Lead Painter
Noosa's Own Building and Maintenance
Noosa, QLD
06.2017 - 11.2021
- Carried out all aspects of the painting trade on high-end properties around the Noosa area, focusing on maintenance of timber decks, jetties, bi-fold doors, and general painting maintenance requirements.s.
- Prepared surfaces for painting by washing, scraping, sanding and patching holes.
- Applied primer, paint, varnish and other finishes to walls, ceilings, furniture and fixtures.
- Selected appropriate tools such as brushes, rollers and spray guns based on the type of job.
- Assigned tasks to subordinate painters and monitored their work progress.
- Inspected completed jobs for quality assurance purposes.
- Coordinated with clients regarding color selection or any other specific requirements they may have had.
- Worked closely with contractors to ensure timely completion of assigned projects.
Sales Manager
Australian Off Road
Caloundra, QLD
02.2015 - 05.2017
- Offered a position as Sales Manager within the company with the aim of increasing sales and staff training requirements during a period of company expansion.
- Collaborated with the sales and marketing team and implemented strategies that led to a net sales volume increase from $12 million PA to $25 million PA within a 12-month timeframe.
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
Service Manager
Australian Off Road
Caloundra, QLD
01.2014 - 02.2015
- Originally brough on in a temporary role to develop the Service and Warranty department of the company during a period of expansion.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Created detailed reports on service activities for senior management review.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
Trade Painter
Coastgard Painting Contractors
Kawana, QLD
02.2012 - 11.2013
- Carried out all aspects of the Painting trade on large scale commercial job sites for private and government clients.
- Prepared surfaces by washing, scraping, sanding and patching holes;.
- Applied primers and sealers to prepare new surfaces for painting;.
- Applied paint with brushes, rollers, spray guns or other equipment;.
- Cleaned up job sites after completion of projects;.
- Inspected painted surfaces for defects such as cracking, blistering or fading;.
- Provided expert advice on best products to use for various jobs;.
- Sanded woodwork prior to staining or painting;.
- Repaired cracks in drywall prior to painting or wallpapering rooms;.
Operations Manager
Scott and Ensoll Engineering
Kunda Park, QLD
02.2009 - 02.2012
- General Operations Manager for a large engineering company focused on manufacturing mining dewatering equipment and civil structures.
- Management of the fabrications (Boilermakers) department, along with abrasive blasting, industrial coatings, and powder coatings departments.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Education
Trade Certification (Cert III Painter And Decorator) - Painting
Nambour Tafe College
Nambour, QLD08-2004
High School Diploma -
Hervey Bay High School
Hervey Bay, QLD11-1999
Skills
- Project Planning
- Productivity Improvement
- Document Management
- Work flow planning
- Project Management
- Purchasing and procurement
- Budget Control
- Client rapport
- Customer Relations
- Staff Management
- Advanced problem solving
- Staff training and motivation
- Project scope
- Scaffolding Setup
- Drywall Repair
- Pressure Washing
- Surface Preparation
- Paint Sprayer Operation
- Exterior Painting
- Sales Planning
- Revenue Forecasting
- KPI analysis
- Performance Management
- Sales Reporting
- KPI Tracking
- Profitability Optimization
- Lead Generation
- Sales Tracking
- Market Research
- Client Relationship Management
Affiliations
- I have a passion for Property investing and as a result have renovated multiple properties both for sale and retention.
- I find joy in camping and spending time with family and friends.
- Moving to Townsville approx 2 years ago, we have quickly established a network of friends.
Certification
- Certificate III in Painting and Decorating
Timeline
Project Manager
Liebke Builders
02.2023 - Current
Trade Painter
Northern Rivers Painting Contractors
03.2022 - 02.2023
Trade Lead Painter
Noosa's Own Building and Maintenance
06.2017 - 11.2021
Sales Manager
Australian Off Road
02.2015 - 05.2017
Service Manager
Australian Off Road
01.2014 - 02.2015
Trade Painter
Coastgard Painting Contractors
02.2012 - 11.2013
Operations Manager
Scott and Ensoll Engineering
02.2009 - 02.2012
Trade Certification (Cert III Painter And Decorator) - Painting
Nambour Tafe College
High School Diploma -
Hervey Bay High School
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