Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Luke Kenna

Perth,WA

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

4
4
years of professional experience

Work History

Supervisor

Big W
Perth , WA
06.2022 - Current
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Responded to customer questions regarding products, prices and availability.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Pallet Jack Operator

coles / big w
Perth , WA
02.2021 - Current
  • Picked designated stock from multiple warehouse locations and neatly stacked irregular and diverse material on pallets.
  • Opened boxes, checked items against packing slips and documented damage.
  • Used pallet jacks to move items to and from warehouse locations.
  • Operated pallet jacks in freezer and refrigerator warehouse environments safely and without equipment or product damage.

Front Desk Receptionist

Amma Gym
Perth , WA
11.2020 - 07.2021
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Responded to inquiries and room requests made online, by phone and via email.

Education

High School Diploma -

Carine Seinor High School
Perth WA
12-2022

Skills

  • Schedule development
  • Process Improvement
  • Training and mentoring
  • Team Building
  • Financial Management
  • Chemicals disposal
  • Front desk communications
  • Cleaning and sanitation
  • Staff Management
  • Truck loading
  • Pallet Jack Operation
  • Preparing boxes
  • Packing boxes
  • Teacher Collaboration
  • Team Teaching
  • Lesson Planning

Affiliations

  • currently really big into the gym go 4-5 times a week and big into my fitness in general
  • go to run clubs etc

Accomplishments

  • Footy Team Captain for NBFC
  • completing a half marathon
  • competed in footy/ basketball camps
  • coached primary school kids throughout year 11 & 12 at highschool

References

References available upon request.

Timeline

Supervisor

Big W
06.2022 - Current

Pallet Jack Operator

coles / big w
02.2021 - Current

Front Desk Receptionist

Amma Gym
11.2020 - 07.2021

High School Diploma -

Carine Seinor High School

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Luke Kenna