Luke McInnes
Nairne,Australia
Summary
Dynamic professional with extensive training sector experience. Proven track record in effective communication and assessment, driving operational efficiency and compliance. Expertise in building strong relationships and maintaining high standards in workplace documentation and customer service.
Overview
29
29
years of professional experience
Work History
Food Service Consultant
Hahndorf Venison
Hahndorf, SA
08.2024 - Current
- Advised on design and development of new retail outlet and food and beverage facility.
- Designed Food Safety and Quality Assurance programs to meet industry standards.
- Conducted customer service and marketing activities to enhance brand visibility.
Lead Food Safety, HACCP & Training Officer
Royal Adelaide Hospital
04.2024 - 07.2024
- Conducted internal audits, reporting findings to senior management.
- Arranged and oversaw customer and maintenance requests efficiently.
- Provided training and introduced new training plans for all staff.
- Facilitated daily meetings with senior management to discuss operational updates.
Gardener
Adelaide Hills Lawns & Gardens
09.2023 - 03.2024
- General gardening, maintenance and use of mechanical gardening equipment
Business Owner/Operator
Hillside Quality Butcher
Nairne
09.2020 - 08.2023
- Managing of a team of staff, including training and apprentice assistance.
- Provide customer service on a daily basis.
- Management of all day to day operations and administration duties of a retail business
- Ongoing management and documentation of legislation and procedures
Accredited Trainer & Assessor
Independent Institute of Food Processing
Self Employed, SA
07.2013 - 03.2020
- Conducted workplace and classroom training, assessing skills from introductory levels to Cert IV qualifications.
- Perform apprentice and employer sign-ups.
- Provide ADMS support and incentive criteria to clients throughout contract obligations.
- Built and nurtured relationships with industry representatives and high schools across South Australia.
- Conducted progress reports while mentoring clients and employers for continuous improvement.
- Create and implement programs to meet legislative requirements.
- Trained clients and companies through effective induction processes.
- Maintain currency and compliance within ASQA and VET guidelines.
- Preparation and involvement in external audit processes.
- Maintain schedules and workplace training sessions throughout Adelaide, and regional South Australia.
Meat Inspector
Thomas Foods International/AQIS
Murray Bridge, SA
01.2010 - 01.2013
- Reported findings to managers, supervisors, and department representatives.
- Executed pre-operation, WHS, and food safety inspections with thorough documentation.
Retail Butcher
Australia Fare Butchers
Modbury
01.2006 - 01.2010
- Perform daily retail butchery and customer service.
- Perform daily stock checks and complete ordering tasks.
- Manage staff and assist training to apprentices.
Smallgoods Producer
Kalleske Smallgoods
Smithfield Plains
01.2004 - 01.2006
- Perform daily activities of smallgoods products.
- Involvement in daily monitoring of QA and WHS procedures.
Bartender/Manager
Joseph Pearce Hotel
Edinburgh, Scotland
01.2003 - 01.2004
- Managed large team of bartenders, chefs, and catering staff to enhance operational efficiency.
- Achieved increase in employee retention through fostering positive, culturally diverse workplace.
- Implemented recruitment strategies and training programs for staff development.
- Facilitated strong communications with brewers and distillers to strengthen partnerships.
- Planned and completed staff rostering and scheduling to optimize workforce management.
Team Leader/WHS, QA & HACCP Officer/Boner & Smallgoods
Primo Smallgoods
, AUS
01.2000 - 01.2003
- Established and operated new meat processing plant to enhance production capabilities.
- Trained staff and allocated personnel to efficiently meet client requests.
- Maintained workplace health and safety standards while ensuring quality assurance.
- Communicated with international stakeholders to align on project objectives.
Retail Butchery Apprenticeship
Australia Fare Butchers
01.1996 - 01.2000
- General retail butchery skills including customer service
Education
Diploma Lead Food Safety Auditor -
SAI Global
01.2020
Design & develop assessment tools -
ASC Training & Development
01.2019
Responsible Officer Program -
IIFP
01.2017
Designing assessment tools for quality outcomes -
01.2016
Supervise & Maintain Food Safety Plan -
IIFP
01.2016
Address adult language literacy & numeracy skills -
01.2014
Cert IV Training & Assessment -
Personnel Development & Training
01.2013
Participate in OH&S Risk Control Process -
01.2013
Participate in ongoing development & implementation of a QA system -
01.2013
Cert IV Meat Safety -
TAFE SA
01.2003
Cert III Meat Processing – Retail Butchery -
01.2000
Skills
- Business development
- Customer service
- Workplace documentation validation
- Effective communication
- Rapport building
- Time management
- Attention to detail
- Australian apprenticeship knowledge
- Government guidelines expertise
- VET legislation understanding
- LLND compatibility checks
- Risk assessment skills
- Microsoft Office proficiency
- Digital platform management
References
- Bob Hallett, Supervisor, Adelaide Hills Lawns & Gardens, 0438 996 376
- Cess Wesselingh, Trainer and Assessor/Mentor, Independent Institute of Food Processing, 0448 884 530
Timeline
Food Service Consultant
Hahndorf Venison
08.2024 - Current
Lead Food Safety, HACCP & Training Officer
Royal Adelaide Hospital
04.2024 - 07.2024
Gardener
Adelaide Hills Lawns & Gardens
09.2023 - 03.2024
Business Owner/Operator
Hillside Quality Butcher
09.2020 - 08.2023
Accredited Trainer & Assessor
Independent Institute of Food Processing
07.2013 - 03.2020
Meat Inspector
Thomas Foods International/AQIS
01.2010 - 01.2013
Retail Butcher
Australia Fare Butchers
01.2006 - 01.2010
Smallgoods Producer
Kalleske Smallgoods
01.2004 - 01.2006
Bartender/Manager
Joseph Pearce Hotel
01.2003 - 01.2004
Team Leader/WHS, QA & HACCP Officer/Boner & Smallgoods
Primo Smallgoods
01.2000 - 01.2003
Retail Butchery Apprenticeship
Australia Fare Butchers
01.1996 - 01.2000
Diploma Lead Food Safety Auditor -
SAI Global
Design & develop assessment tools -
ASC Training & Development
Responsible Officer Program -
IIFP
Designing assessment tools for quality outcomes -
Supervise & Maintain Food Safety Plan -
IIFP
Address adult language literacy & numeracy skills -
Cert IV Training & Assessment -
Personnel Development & Training
Participate in OH&S Risk Control Process -
Participate in ongoing development & implementation of a QA system -
Cert IV Meat Safety -
TAFE SA
Cert III Meat Processing – Retail Butchery -
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