Luke McLaughlin

• Performed routine maintenance services, optimizing longevity and functionality for customers.
• Troubleshot complex motor issues, applying systematic approaches to identify root causes and implement solutions.
• Repaired and replaced faulty components, resulting in improved safety and reliability.
• Consistently complied with safety regulations, maintaining secure work environment for both staff and clients.

This was a sub contracted position 4 days per week while I ran a mobile repair service, in 2015 I was offered a full time position on wages.

In January 2019, I was injured in a work accident, when I was run over by a Bob-cat. This event saw me rehabilitating for two years until I could return to work.

• Read and interpreted technical documentation such as drawings and diagrams.
• Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
• Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
• Successfully rewired classic cars undergoing restoration while retaining original appearance.
• Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
• Tested starters, door controls and generators for proper functioning.
• Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.
• Tested wiring for issues and removed faulty sections.
• Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.

This was a sub contracted position 2 days per week while I ran a mobile repair service.

• Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
• Tested starters, door controls and generators for proper functioning.
• Ensured compliance with safety regulations by following established protocols during repair procedures.
• Serviced and repaired pumps, starters, motors and other types of electrical equipment.
• Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
• Installed new wiring and connections to complete connections and bypass cable faults.
• Contributed to shop revenue growth by consistently delivering exceptional service to clients, resulting in repeat business and referrals.
• Filled out documentation specifying observations, modifications, and results of completed car repair work.
• Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
• Read and interpreted technical documentation such as drawings and diagrams.
• Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
• Tested wiring for issues and removed faulty sections.
• Fostered strong relationships with local dealerships and parts vendors which led to quicker delivery of needed items.
• Spoke with numerous customers weekly to determine nature of vehicular malfunctions.

This was a sub contracted position 2 days a week while I ran a mobile repair service.

• Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
• Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
• Tested wiring for issues and removed faulty sections.
• Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
• Ensured compliance with safety regulations by following established protocols during repair procedures.
• Filled out documentation specifying observations, modifications, and results of completed car repair work.
• Serviced and repaired pumps, starters, motors and other types of electrical equipment.
• Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
• Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
• Read and interpreted technical documentation such as drawings and diagrams.
• Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
• Tested starters, door controls and generators for proper functioning.
• Successfully rewired classic cars undergoing restoration while retaining original appearance.
• Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.
• Streamlined repair processes by maintaining well-organized workspaces, tools, and equipment inventory for optimal efficiency.
• Effectively communicated with customers to explain technical diagnoses and recommend appropriate repair solutions tailored to their needs.

I purchased Terry King Auto in Feb 1991 and began working for myself at which time I changed the business name to Dural Auto Electrical Service. In August 1998 I purchased a property and converted it to a workshop at 3 Kenthurst Rd, Dural and moved the business there.

• Tested wiring for issues and removed faulty sections.
• Tested starters, door controls and generators for proper functioning.
• Successfully rewired classic cars undergoing restoration while retaining original appearance.
• Learned and maintained proper safety procedures in shop and with each repair or maintenance action.
• Spoke with numerous customers weekly to determine nature of vehicular malfunctions.

I managed all aspects of the business, office, invoicing, sales, ordering, customer relations, repairs and training of apprentices.

• Read and interpreted technical documentation such as drawings and diagrams.
• Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
• Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
• Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
• Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
• Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
• Streamlined repair processes by maintaining well-organized workspace, tools, and equipment inventory for optimal efficiency.
• Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.
• Effectively communicated with customers to explain technical diagnoses and recommend appropriate repair solutions tailored to their needs.
• Performed regular maintenance of shop tools, equipment and facilities, contributing to safe working environment for all team members.
• Installed aftermarket accessories such as remote starters, alarms, GPS tracking devices, contributing to improved client security measures.
• Maintained high level of expertise in current automotive technology, staying up-to-date on industry trends and advancements.
• Ensured compliance with safety regulations by following established protocols during repair procedures.
• Filled out documentation specifying observations, modifications, and results of completed car repair work.
• Fostered strong relationships with local dealerships and parts vendors which led to quicker delivery of needed items.
• Provided comprehensive training to junior technicians, fostering supportive learning environment that encouraged skill development.
• Minimized downtime for clients by prioritizing urgent repairs when necessary.
• Contributed to shop revenue growth by consistently delivering exceptional service to clients, resulting in repeat business and referrals.
• Installed new wiring and connections to complete connections and bypass cable faults.
• Serviced and repaired pumps, starters, motors and other types of electrical equipment.
• Assisted with installation of satellite navigation, DVD and other accessory systems.
• Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
• Rebuilt electrical units such as door controls and security systems.
• Upgraded audio systems producing high-quality sound experiences satisfying customers'' demands.
• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Consulted with customers to assess needs and propose optimal solutions.
• Maintained safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Trained and motivated employees to perform daily business functions.
• Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
• Managed day-to-day business operations.

January 1981 I started my Auto Electrical Apprenticeship with Terry King. I completed this in Jan 1985 and stayed as a tradesman until I purchased the business in February 1991 and renamed it to Dural Auto Electrical.

• Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
• Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
• Serviced and repaired pumps, starters, motors and other types of electrical equipment.
• Installed new wiring and connections to complete connections and bypass cable faults.
• Optimized battery life through regular maintenance checks, ensuring reliable vehicle operation for clients over time.
• Rebuilt electrical units such as door controls and security systems.
• Filled out documentation specifying observations, modifications, and results of completed car repair work.
• Ensured compliance with safety regulations by following established protocols during repair procedures.
• Learned and maintained proper safety procedures in shop and with each repair or maintenance action.
• Performed semi-skilled and skilled work under direction of fully qualified auto electrician.
• Maintained high level of expertise in current automotive technology, staying up-to-date on industry trends and advancements.
• Performed regular maintenance of shop tools, equipment and facilities, contributing to safe working environment for all team members.
• Effectively communicated with customers to explain technical diagnoses and recommend appropriate repair solutions tailored to their needs.
• Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.
• Successfully rewired classic cars undergoing restoration while retaining original appearance.
• Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
• Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
• Tested wiring for issues and removed faulty sections.
• Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
• Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.