Luke Nugent

• Complete knowledge of all systems at Northern Star Fimiston and site services departments.
• Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
• Collaborated with team members to complete complex installations and repairs within tight deadlines.
• Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
• Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
• Performed comprehensive preventative maintenance tasks tailored specifically to prolonging the life of each unique system.
• Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
• Stayed current on industry advancements in technology to provide informed recommendations for clients seeking new solutions or upgrades to existing systems.
• Delivered excellent customer care by providing timely, reliable service that minimized downtime for businesses relying on functioning cooling units.
• Updated refrigeration systems, modifying HVAC components and refurbishing chiller plants and panels.
• Used technical skills, tools, and techniques like soldering to repair parts.
• Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
• Worked on both home and business units for

maintenance, repairs, and new installations.

• Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.

• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Used warehouse management software to reconcile daily inventory.
• Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
• Operated warehouse material handling equipment correctly to move loads.