Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Luke O'Brien

Geelong West,VIC

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Foundry Worker

IXL Metal Castings
08.2024 - Current
  • Enhanced foundry efficiency by maintaining and operating various types of foundry equipment.
  • Utilized specialized tools and equipment to perform specific tasks while moulding and casting, ensuring precision and accuracy in each step of the foundry process.
  • Streamlined workflow by collaborating with team members to complete tasks in a timely manner.

Picker Packer/Forklift Operator/Factory Worker

Geelong Galvanising
12.2023 - 07.2024
  • Flipped and manoeuvred products with overhead crane, forklift or by hand in preparation for painting/blasting.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Carefully packaged finished retaining wall and painted products and prepared for shipment.

Forklift Operator /Sales Administrator

Belmont Timber
02.2021 - 11.2023
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Manoeuvred forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Overseeing Special Order doors goods inwards area by myself.
  • Promoted to door sales admin, for 1 year.
  • Prioritised helping customers over completing other routine tasks in store.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.

Delivery Driver

Smellies Flowers
04.2020 - 01.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for over 20 deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Laborer

Hanlon Industies
01.2018 - 10.2019
  • Safely operated forklift and overhead crane during work on a daily basis.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Worked alongside team to accomplish work goals according to schedule.
  • Handled hand and power construction tools and machinery to effectively complete tasks around the workshop.
  • Organized materials, tools and equipment to supply team members.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.

Pizza Maker

Pizza's WIth Attitude
04.2013 - 12.2016
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Used pizza cutter to slice pizzas according to size and customer specifications.

Education

High School Diploma -

St Joseph's College
Geelong
12.2016

Skills

  • Communication skills
  • Reliability
  • Safety Understanding
  • Being part of a team
  • First Aid
  • Safety and compliance

Certification

  • Valid High Risk Work License (Intermediate Scaffolding, Forklift Truck, Basic Rigging, Boom Elevated Work Platform)

References

Tony Nicholls

Co-Worker - Mitre 10 Belmont Timber

0418 521 173



Timeline

Foundry Worker

IXL Metal Castings
08.2024 - Current

Picker Packer/Forklift Operator/Factory Worker

Geelong Galvanising
12.2023 - 07.2024

Forklift Operator /Sales Administrator

Belmont Timber
02.2021 - 11.2023

Delivery Driver

Smellies Flowers
04.2020 - 01.2021

Laborer

Hanlon Industies
01.2018 - 10.2019

Pizza Maker

Pizza's WIth Attitude
04.2013 - 12.2016

High School Diploma -

St Joseph's College

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Luke O'Brien