Luke O'Neil
Clayton
Summary
Dynamic Gym Manager with a proven track record at multiple gyms, excelling in client relations and team management. Developed tailored fitness programs and enhanced member satisfaction through effective communication and performance analysis, achieving a high membership enrollment rate. Committed to maintaining a safe and inviting facility for all members.
Overview
2
2
years of professional experience
Work History
Gym Manager
The Shed Gym Muscle & Fitness
01.2025 - 06.2025
- Looked over and contributed to the opening of the gym facility
- Conducted member assessments, providing personalized fitness guidance and support.
- Utilized scheduling software to optimize class timetables and resource allocation.
- Promoted membership sales through targeted outreach initiatives and community engagement activities.
- Analyzed customer feedback to enhance service offerings and improve client satisfaction.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollment.
- Created and updated fitness programs focused on cardio, strength and conditioning.
Gym Manager
Survivor Fitness
08.2023 - 12.2024
- Managed daily gym operations, ensuring optimal member experience and facility maintenance.
- Developed and implemented fitness programs tailored to diverse member needs.
- Trained and supervised staff, fostering a collaborative team environment.
- Monitored inventory levels and coordinated supply orders to maintain equipment readiness.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
Education
Tully State High School
Tully, QLDSkills
- Fitness knowledge
- Health and safety
- Team management
- Inventory control
- Employee relations
- Facility management
Accomplishments
- Looked over and contributed to the creation of The Shed Gym, collaborating with staff to find the best equipment for the facility, as well as, creating the system where in which members can sign up, book classes, and manage payments.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Gym Manager
The Shed Gym Muscle & Fitness
01.2025 - 06.2025
Gym Manager
Survivor Fitness
08.2023 - 12.2024
Tully State High School
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