Luke Reddy
Melbourne,VIC
Summary
An outcomes orientated business leader, recognised for building lasting relationships based on trust and integrity, ensuring significant value to customers and colleagues. Offering diverse experience in technical product and service sales, business management and project coordination. Quick-learning with excellent multi-tasking skills. Commended for delivering continued growth and creative problem-solving to address business challenges.
Overview
16
16
years of professional experience
Work History
Business Manager: RSS & Service Product Manager
Draeger Australia Pty Ltd
04.2019 - Current
- Lead and organised the Draeger Services operation to be well placed to execute core and new business
- Key Stakeholder in new major business opportunities - customer engagement, selling, commercial calculations, risk management, operational preparedness, closing, project management
- Effectively managed the RSS the cost centre for accurate and 'smooth' reporting, including an improvement in the portfolio's profit margins
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Authorised Trainer of the 'How to sell services - solution selling' internal training
- Experienced in the use of Draeger business systems and processes
Business Development Manager: RSS
Draeger Australia Pty Ltd
01.2015 - 03.2019
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Lead the development and growth of profitable new business
- Responsible for engaging, managing and motivating all new business activities across the region ensuring they are in line with the organisational strategy.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Negotiated and closed long-term agreements with new clients in the region
Territory Manager: Upper North Island
Draeger Safety Pacific Pty Ltd
10.2007 - 01.2015
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Managed over [Number] accounts within [Location] territory.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Established successful account relationships with [Job title]s and [Job title]s by building rapport and maintaining consistent communication.
Education
Graduate Certificate - Project Management
New Zealand Institute of Management
Auckland11.2014
Diploma - Business Administration And Management
Open Polytechnic
Auckland12.2013
Skills
- Financial Management
- Business Administration
- Customer Relationship Management
- Business Development
- Sales Leadership
- Staff Management
- Cross-Functional Collaboration
- Contract Management
Hobbies - Sports psychology
As an experienced strength and conditioning coach, I'm continuously exploring different physical and mental practices to assist individuals and teams achieve their greatness. I get a lot of personal fulfilment from supporting people achieve their goals. It’s my way of ‘giving back’. Being alongside individuals and teams as they make small progressions towards their ultimate goals is as exciting for me, as it is for the athlete!
Timeline
Business Manager: RSS & Service Product Manager
Draeger Australia Pty Ltd
04.2019 - Current
Business Development Manager: RSS
Draeger Australia Pty Ltd
01.2015 - 03.2019
Territory Manager: Upper North Island
Draeger Safety Pacific Pty Ltd
10.2007 - 01.2015
Graduate Certificate - Project Management
New Zealand Institute of Management
Diploma - Business Administration And Management
Open Polytechnic
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