CENTREPIECE, Australian Open, AFL Grand Final Parade, Welcome Home Olympians
Operations
- Responsible for all back of house operations within CENTREPIECE, including; pre-event planning/Client liaison, event day operations and delivery, contractor management (including Rigging, Audio/Visual, OH&S), and management of the venue’s operations risk and safety
- Developing and implementing procedures and manuals for the successful opening and ongoing operation of CENTREPIECE
- Managing venue’s maintenance program including event damages and/or repairs as well as upgrading venue capabilities for future
- Managing venue assets, including plant vehicles, audio and lighting interface, staging, and furniture
- Managing Capital Expenditure Projects from end-to-end
Leadership
- Managing an enthusiastic and passionate team comprised of an Operations Leader and three Operations Supervisors
- Guiding our team on how to lead casual workforce to achieve a common goal
- Strong relationship building with team members, partners and clients
- Strong promotion of accountability, development, and welfare for all team members
- Prioritizing team member wellbeing and work life balance
Customer Experience (Client & Guest)
- Reviewing guest and client feedback to highlight operational improvements and use them to enhance our team’s approach to events
- Ensuring that we are well equipped to respond to any requests made by our clients, and offer alternative solutions to anything reasonably unachievable
Safety & Risk
- Current OH&S representative for CENTREPIECE
- Creating venue safety and risk guidelines and enforcing adherence by making fair and reasonable standards to ensure a safe work environment for all team members and contractors on site during events
- Ensuring compliance by reviewing client and venue safety documentation
- Completing all relevant safety documentation and checklists for each event ie
- Pyrotechnics checklists
- Completing Pre-event walkthroughs and checklists to ensure the safety of our guests once set up is complete
- Attend and host monthly OH&S meetings to review incidents, hazards, and improvements within CENTREPIECE (including in-house rigging team Showtech and our Audio/Visual team Encore) and across the whole of Melbourne & Olympic Park
- Undertake monthly venue safety walkthroughs