Luke Rowling
Nundah,QLD
Summary
I am enthusiastic young man willing to learn in an environment I wish to excel in. I am hard working and will do what is asked of me to the required standard. I can multitask if the opportunity arises. I love working in a team and will acknowledge my coworkers skills. I have always been friendly to my customers and will make an effort to get to know regular patrons.
I'm seeking part time work.
Overview
5
5
years of professional experience
Work History
Bartender
Australian Venue Co
Everton Park, QLD
03.2023 - Current
- Head Bartender
- In charge of speedy and friendly customer service
- Required to bartend large functions and busy periods
- Knowledgeable on beverages/ ability to give recommendations.
- Work with confidence and enthusiasm amongst my team.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
Barman/ Waiter
Novotel Brisbane Airport
Brisbane, QLD
01.2023 - 03.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stocked bar with beer, wine, liquor and related supplies.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Advertised, marketed and recommended drink options to guests.
- Collected and organized daily till totals and tips.
Barman
Federal hotel Alstonville
Alstonville, NSW
10.2022 - 12.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stocked bar with beer, wine, liquor and related supplies.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Advertised, marketed and recommended drink options to guests.
YMO (Youth Ministry Officer)
Catholic schools office Lismore
Lismore, NSW
01.2022 - 12.2022
- Instructed and mentored youth between grades 1 and 12.
- Directed and led weekly youth meetings, special group events and overnight excursions.
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Oversaw teams of youth volunteers focused on developing a positive connection with fellow YMO's.
- Implemented fun and educational activities appealing to large number of children and maintained high level of participation.
Barman
Alstonville Bowling Club
Alstonville, NSW
01.2022 - 09.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stocked bar with beer, wine, liquor and related supplies.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Advertised, marketed and recommended drink options to guests.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Collected and organized daily till totals and tips.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer and cocktails for patrons.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Cleaned VIP lounge area and kept the gaming room up to standard.
Pizza Delivery Driver
Mr Mozzarella
Ballina, NSW
08.2021 - 12.2021
- Carried food in insulated bags to maintain hot or cold temperature.
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
- Helped recruit and train new team members.
- Documented time of delivery to record completion of order.
- Navigated urban and rural delivery routes and delivered food items at or before quoted times.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Delivered fresh food to customers across local area.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Grill Operator
Trident fish and Grill
Alstonville, NSW
01.2020 - 09.2020
- Maintained cleanliness and organization of line workstations.
- Supported other kitchen team members when needed.
- Distributed prepared food to servers.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Safely operated ovens, grills and other kitchen equipment to minimize accidents.
- Received and stored food and supplies.
Retail Assistant
Chemist Warehouse
Goonellabah, NSW
02.2019 - 03.2020
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Responded to customer questions about products and services.
Education
Completed HSC -
St John's College Woodlawn
Lismore, NSW12.2021
Skills
- Work well in a group
- Always happy to learn
- Experienced behind a bar
- Responsible with alcohol and gambling
- Customer service
- Enjoy variety of hospitality
- Ready to problem solve
Accomplishments
- Marsden medal. (School award) Marsden is an award given to students who have showed leadership, kindness and positive attitude throughout school life.
- Ministry captain
- Vice house captain
- Numerous commendations throughout highschool life for positive attitude and behaviour.
- Numerous team soccer awards throughout my six years of Alstonville fc playing time.
Referees
Annette Reen - Assistant Principal St John's college Woodlawn
0418 431 262
Sarah Moore - Plateau sports Manager
0418 182 283
Lauren Vaughan - Food & Beverage Supervisor
0452 102 631
Timeline
Bartender
Australian Venue Co
03.2023 - Current
Barman/ Waiter
Novotel Brisbane Airport
01.2023 - 03.2023
Barman
Federal hotel Alstonville
10.2022 - 12.2022
YMO (Youth Ministry Officer)
Catholic schools office Lismore
01.2022 - 12.2022
Barman
Alstonville Bowling Club
01.2022 - 09.2022
Pizza Delivery Driver
Mr Mozzarella
08.2021 - 12.2021
Grill Operator
Trident fish and Grill
01.2020 - 09.2020
Retail Assistant
Chemist Warehouse
02.2019 - 03.2020
Completed HSC -
St John's College Woodlawn
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