Luke Saunders
Toronto
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Receptionist
Pelican RSL
11.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails and walk-in patrons
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Mowing Crew Member
Dominant Property
05.2021 - 08.2022
- Enhanced lawn appearance by performing precise mowing and trimming tasks.
- Reduced customer complaints by maintaining a consistent schedule for lawn care services.
- Improved team efficiency with proper maintenance and repair of equipment.
- Increased client satisfaction, executing customized landscaping requests according to specifications.
- Promoted safe work environment by following safety guidelines during all tasks.
- Maintained grounds by trimming, weeding, and general clean-up.
Bartender
Pelican RSL
05.2021 - 06.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Mowing Crew Member
Dominant Property
10.2020 - 05.2021
- Increased client satisfaction, executing customized landscaping requests according to specifications.
- Promoted safe work environment by following safety guidelines during all tasks.
- Collaborated with crew members to provide exceptional groundskeeping services for residential and commercial properties.
Mowing Crew Member
Maguire Mowing
03.2019 - 10.2019
- Promoted safe work environment by following safety guidelines during all tasks.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
High School Diploma -
Swansea High School
Caves Beach, NSW10.2016
Skills
- Telephone Skills
- Customer Service
- security Awareness
- ability to lift 30 pounds
- teamwork and professionalism
- cash register operations
- appointment booking
- ground and basic yard care
- greeting and seating clients
Timeline
Receptionist
Pelican RSL
11.2023 - 01.2024
Mowing Crew Member
Dominant Property
05.2021 - 08.2022
Bartender
Pelican RSL
05.2021 - 06.2021
Mowing Crew Member
Dominant Property
10.2020 - 05.2021
Mowing Crew Member
Maguire Mowing
03.2019 - 10.2019
High School Diploma -
Swansea High School
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