Open To Work
Luke Tagney
Townsville,Australia
Summary
Dynamic professional with extensive experience in IT support and warehouse distribution. Proven ability to troubleshoot IT and telecommunication issues while delivering exceptional customer service. Skilled in forklift operation and inventory management. Strong problem-solving capabilities. Committed to maintaining high standards in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Technical Support
Telstra
Townsville, QLD
07.2016 - Current
- Provide technical support and troubleshooting for customers for multiple devices and software.
- Provide technical support to customers experiencing networking difficulties.
- Provide technical support on various telecommunication systems issues.
- Provide technical support to customers using online tools.
- Diagnose hardware issues.
- Working for the Technical Escalations Group, providing technical support to team members.
Storeman/Forklift Operator
Independent Liquor Group Distribution
Townsville, QLD
03.2016 - 06.2016
- Operated forklifts and pallet jacks to efficiently move products within warehouse, ensuring timely order fulfillment.
- Prepared orders for delivery, coordinating loading and unloading of trucks to maintain workflow.
- Collaborated with team members to ensure accurate order picking and packing.
- Ensured safe operation of all equipment in warehouse, contributing to a secure work environment.
Storeman/Forklift Operator
Gerard Lighting
Townsville, QLD
03.2011 - 03.2016
- Operated forklifts and pallet jacks for safe material handling and transport.
- Prepared orders for delivery, loading and unloading trucks as required.
- Ensured safe operation of all equipment used in the warehouse environment.
- Managed inventory levels and maintained stock accuracy for efficient operations.
- Performed daily cycle counts on products in the warehouse.
- Collaborated with team members to streamline receiving and dispatching processes.
- Inspected incoming shipments for quality assurance and compliance with standards.
- Organized storage areas to maximize space and facilitate easy access to products.
- Coordinated with suppliers to resolve discrepancies in orders or deliveries.
- Maintained inventory records using computerized systems.
- Maintained a clean, organized work environment at all times.
- Use of Microsoft software.
- Worked my way up to distribution supervisor where I supervised other warehouse staff.
Storeman/Forklift Driver
Tambar
Townsville, QLD
07.2009 - 03.2011
- Ensuring accurate receiving and dispatch of goods.
- Safe forklift operation.
- Delivery duties.
- General warehouse duties, maintenance of work area.
- Acquired forklift license.
Labourer/Trades Assistant
Jim Roberts Lock Smith
Townsville, QLD
03.2009 - 04.2009
Landline Faults Consultant
Telstra
Townsville, QLD
09.2008 - 02.2009
- Problem solving to assist customers with issues on their landline phone service.
- IT skills.
- Use of Microsoft and Telstra software.
- High level of communication and customer service.
Grocery Assistant
Woolworths
03.2007 - 02.2008
Sales Person
Amart All Sports
08.2005 - 01.2007
Education
High School Certificate - Year 12
Ryan Catholic College
Townsville 01.1996 - 11/2008
Skills
- IT Support
- Telecommunications
- Warehouse Distribution
- Forklift Operation
- Manual Driver's Licence
Certification
- Year 12 Certificate, Ryan Catholic College.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$30/hr - $1000/hrTimeline
Technical Support
Telstra
07.2016 - Current
Storeman/Forklift Operator
Independent Liquor Group Distribution
03.2016 - 06.2016
Storeman/Forklift Operator
Gerard Lighting
03.2011 - 03.2016
Storeman/Forklift Driver
Tambar
07.2009 - 03.2011
Labourer/Trades Assistant
Jim Roberts Lock Smith
03.2009 - 04.2009
Landline Faults Consultant
Telstra
09.2008 - 02.2009
Grocery Assistant
Woolworths
03.2007 - 02.2008
Sales Person
Amart All Sports
08.2005 - 01.2007
High School Certificate - Year 12
Ryan Catholic College
01.1996 - 11/2008