- Gym Workouts
- Outdoor Recreation
- Camping
- Hiking
- Programming and Algorithmics
Luke Treasure
Maffra
Summary
Proven leader in retail environments, notably at Bunnings Warehouse, where I enhanced customer satisfaction and reduced stock losses through effective problem-solving and loss prevention strategies. Demonstrates exceptional customer service and patience, ensuring high levels of customer engagement and team cohesion.
Overview
3
3
years of professional experience
Work History
Retail Worker
Bunnings Warehouse
03.2022 - Current
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Using data on sales and stock losses to suggest changes to product layouts and security practises to increase sales and reduce theft.
Retail Sales Worker
Aussie Disposals
11.2021 - 03.2022
- Provided advice and expertise on products and services sold due to outside experience from hobbies and education from outside the job to ensure maximum customer satisfaction
- Answered questions about store policies and addressed customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Gippsland Grammar
Sale, VIC11-2024
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Loss prevention
- Problem-solving
- Leadership
Accomplishments
- Award for Most proficient Cadet in 409SQN for both 2022 and 2023
- Accepted for Non-Commissioned Officer role at 409SQN in 2023
- Summited Mount Bogong during winter while carrying both personal and communal equipment
Affiliations
- Australian Air Force Cadets (AAFC) Non commissioned Officer
Interests
Timeline
Retail Worker
Bunnings Warehouse
03.2022 - Current
Retail Sales Worker
Aussie Disposals
11.2021 - 03.2022
High School Diploma -
Gippsland Grammar
Similar Profiles
David EllisDavid Ellis
Customer Service at Bunnings WarehouseCustomer Service at Bunnings Warehouse
Ainslie RussellAinslie Russell
Trade Desk Team Member at Bunnings WarehouseTrade Desk Team Member at Bunnings Warehouse
Brenden HasselBrenden Hassel
NA at BUNNINGS WAREHOUSENA at BUNNINGS WAREHOUSE
Michael CoddMichael Codd
Senior Retail Assistant at Bunnings WarehouseSenior Retail Assistant at Bunnings Warehouse
Brett HendersonBrett Henderson
Multi Skilled Construction Worker at Mcinnes EarthmovingMulti Skilled Construction Worker at Mcinnes Earthmoving