Luke Van Emmerik

• Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
• Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
• Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.

Managed up to 30 employees to ensure a safe and efficient work environment. Ensuring all staffing and equipment needs were met on a day to day basis. Dealt with any issues or incidents that arose.

• Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
• Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.

• Trained other employees in customer service, food safety, and performance requirements.
• Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
• Set positive example for team members by providing high-quality, efficient service.
• Improved customer satisfaction rates through consistent monitoring and coaching of crew members.