Luke Walsh
Footscray
Summary
Resourceful across multiple areas able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Dedicated professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
20
20
years of professional experience
Work History
Warehouse Associate / Logistics Assistant
Deciem
09.2022 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assembled pallets and crates for secure transportation of materials.
- Helped train new employees in safe practices and warehouse procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Managed warehouse operations and verified proper shipment procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Tracked orders and notified customers of status or potential delays.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Generated, distributed and filed copies of all billing paperwork.
- Maintained and updated media contact lists and databases for ease of access.
- Compile and distribute press releases, media advisories and other public relations materials.
Myotherapist
Evolve Sports Physio
01.2019 - 01.2022
- Provided safe, effective, and appropriate myotherapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Assisted clients in understanding benefits of Myotherapy to provided education on self-care techniques.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Utilized deep tissue, myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
Warehouse assistant
Mettler Toledo
06.2019 - 12.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Cleaned and maintained warehouse in compliance with OHS safety standards.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Supervised warehouse operations by managing employees during shifts.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Warehouse assistant
Crumpler
01.2018 - 12.2018
- As above.
Warehouse assistant
Lovisa
01.2016 - 01.2018
- As above.
Tourist Information
Barcelona City Tour
01.2010 - 01.2013
- Communicating to people in English and Spanish
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
Store manager
Peter Stevens Retail Clearance Centre
01.2009 - 12.2009
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
Warehouse Supervisor
Monza Imports
01.2006 - 01.2008
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Oversaw daily operations and shipping and handling processes.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Assigned tasks to team members to complete within designated time frames.
- Monitored progress of tasks to provide feedback for improvement.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Receiving Coordinator
Fun Fashion Accessories
01.2005 - 01.2006
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Processed required paperwork to expedite handling of shipped and received goods.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Education
Advanced Diploma - Myotherapy
RMIT
06.2018
Skills
- Attention to detail
- Leadership and team building
- Problem-solving
- Verbal and written communication
- Office administration
- Multitasking and prioritization
- Data entry
- Time management
Accomplishments
- Living and working in Spain
- Learning Spanish
- Backpacking solo through South America
- Completing Advanced Diploma of Myotherapy
Hobbies and Interests
- Weight training
- Travel
- Records
- Photography
- Music
- Speaking Spanish
Personal Information
Date of Birth: 05/29/81
Languages
Spanish
Native or Bilingual
Interests
- Record collecting
- Travel
- Photography
- Music
- Gym
Timeline
Warehouse Associate / Logistics Assistant
Deciem
09.2022 - Current
Warehouse assistant
Mettler Toledo
06.2019 - 12.2020
Myotherapist
Evolve Sports Physio
01.2019 - 01.2022
Warehouse assistant
Crumpler
01.2018 - 12.2018
Warehouse assistant
Lovisa
01.2016 - 01.2018
Tourist Information
Barcelona City Tour
01.2010 - 01.2013
Store manager
Peter Stevens Retail Clearance Centre
01.2009 - 12.2009
Warehouse Supervisor
Monza Imports
01.2006 - 01.2008
Receiving Coordinator
Fun Fashion Accessories
01.2005 - 01.2006
Advanced Diploma - Myotherapy
RMIT
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