Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Luke Watson

Rouse Hill

Summary

Disciplined and empathetic professional with a strong foundation in retail experience at globally recognized brands like Nike and Ralph Lauren. Now transitioning into the field of psychology, I bring a proven ability to connect with people, foster trust, and support personal growth. My retail experience has honed my interpersonal and communication skills, which I now aim to apply in the realm of human behaviour and mental health. Currently pursuing an Advanced Graduate Diploma in Psychology, I am passionate about empowering individuals to overcome challenges, achieve self-awareness, and live purpose-driven lives by integrating my customer-focused expertise with evidence-based psychological practices.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Ralph Lauren
11.2024 - Current
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Sales Assistant

Nike
06.2021 - 11.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Membership Consultant & Assistant Manager

Anytime Fitness
01.2022 - 08.2024
  • Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
  • Worked closely with other departments within the organization to ensure seamless coordination of efforts in achieving overall club objectives.
  • Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.

Sales

Tarocash
01.2020 - 08.2020
  • Boosted sales revenue by consistently meeting and exceeding individual sales targets.
  • Created an aesthetic store environment through visual merchandising.
  • Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.

Sales Assistant

Chemist Warehouse
09.2018 - 05.2020
  • Working closely with pharmacists in ensuring customers were selecting the correct product for their health needs.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Christmas Casual

Myer
09.2019 - 12.2019
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.

Education

Graduate Diploma of Psychology Advanced - Psychology

Monash University
08-2026

Bachelor of Psychology - Psychology

Macquarie University
Sydney, NSW
11-2024

High School Diploma -

Rouse Hill High School
Sydney, NSW
09-2019

Skills

  • Psychology Concepts
  • Critical thinking capacity
  • Relationship building
  • Goal oriented

Interests

  • Personal Development
  • Health & Fitness
  • Human Behaviour
  • Metaphysics

Timeline

Sales Assistant

Ralph Lauren
11.2024 - Current

Membership Consultant & Assistant Manager

Anytime Fitness
01.2022 - 08.2024

Sales Assistant

Nike
06.2021 - 11.2024

Sales

Tarocash
01.2020 - 08.2020

Christmas Casual

Myer
09.2019 - 12.2019

Sales Assistant

Chemist Warehouse
09.2018 - 05.2020

Graduate Diploma of Psychology Advanced - Psychology

Monash University

Bachelor of Psychology - Psychology

Macquarie University

High School Diploma -

Rouse Hill High School

Similar Profiles

CREATE PROFILE
Luke Watson