Luke Williams
Toowoomba,Queensland
Summary
I am a results-driven eighteen-year-old currently studying full-time at Archerfield in the field of aviation. I am completing training to become a commercial helicopter pilot. Reliable and hardworking with the capacity to work autonomously or in teams to serve. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
5
5
years of professional experience
Work History
Laborer
D&T Construction
Toowoomba, QLD
11.2023 - 01.2024
- Worked with team members to ensure efficient workflow throughout the day.
- Maintained accurate records of inventory levels and product locations in the warehouse.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
Bartender
The Royal Hotel
Toowoomba, QLD
09.2022 - 10.2023
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
Work Experience
V2 Helicopters
Archerfeild, QLD
03.2021 - 04.2021
- Worked for an aviation company in a hands-on capacity, performing numerous duties involving rotary-winged aircraft.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Gathered data for market research projects and analyzed findings to make recommendations.
Sales Assistant
Australia Post
Toowoomba, QLD
06.2019 - 12.2020
- I held a role at Australia Post for 18 months where I was involved in various day-to-day tasks in a Licensed Post Office.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Education
Commercial Helicopter Pilot
V2 Helicopters
Archerfeild07-2024
High School Diploma -
Toowoomba Grammar School
Toowoomba, QLD11-2023
Diploma - Business
Aurora Training Institute
Toowoomba, QLD02-2023
Certificate ll Aircraft Line Maintenance - Tafe Australia
01.2023
RSA - Responsible service of alcohol
01.2022
RSG - Responsible service of gambling
01.2022
Skills
- Communication
- Problem-Solving
- Conflict Resolution
- Risk Assessment
- Resource Management
- Facilities Maintenance
- Supply Management
References
References available upon request.
Timeline
Laborer
D&T Construction
11.2023 - 01.2024
Bartender
The Royal Hotel
09.2022 - 10.2023
Work Experience
V2 Helicopters
03.2021 - 04.2021
Sales Assistant
Australia Post
06.2019 - 12.2020
Commercial Helicopter Pilot
V2 Helicopters
High School Diploma -
Toowoomba Grammar School
Diploma - Business
Aurora Training Institute
Certificate ll Aircraft Line Maintenance - Tafe Australia
RSA - Responsible service of alcohol
RSG - Responsible service of gambling
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