Luke Wilson
Riverstone
Summary
Results-driven professional with 8 years of experience and focus on performance.
Accomplishes production goals by working well with team members of different backgrounds and cultures.
Versed in operating production machinery, monitoring quality and preparing products for shipment.
Accurate in reading diagrams, schematics and technical documentation to understand production requirements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Career Consultant
Omnia Inclusive
07.2023 - Current
- Enhanced client career progression by providing personalized consultations and tailored action plans.
- Boosted client satisfaction by offering customized resume revisions and interview coaching sessions.
- Conducted comprehensive assessments to identify client strengths, weaknesses, and career goals for optimal guidance.
- Developed strategic marketing tools such as resumes, cover letters, and LinkedIn profiles for effective job search results.
Administrative Officer
Melbourne Health
07.2022 - 12.2022
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Customer Relationship Officer
Kingfield Galvanizing
06.2021 - 07.2022
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Carried out opening and closing functions to meet operational needs underpinning strong customer service.
- Managed customer relations on ongoing basis to maximize customer retention.
- Created customer support strategy to increase customer retention.
Factory Worker
Christiansen Engineering
01.2019 - 10.2020
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Calibrated and repaired machinery and equipment.
- Inspected products and machines to maintain quality and efficiency.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Inspected final products to assess compliance with quality standards and established tolerances.
Strata Manager
CSTM Strata Management
02.2017 - 10.2018
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Administration Officer
Aurrum
02.2013 - 01.2017
- Monitored and updated employee database and managed scheduling for team.
- Interpreted management directives to define and document administrative staff processes.
- Managed daily payment processing and drafted related financial documents.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
No Degree - Counselling
AIPC
Sydney, NSWHigh School Diploma -
University of Newcastle
Newcastle, NSW12.2009
Skills
- Production knowledge
- Assembly and production
- OSHA compliant
- Repairing machinery
- Operating machinery
- Safety and compliance
- Logistics
- Forklift Operation
- Conflict Resolution
- Flexibility
- Organisation Skills
- Working to a deadline
Certification
- Forklift License
Referances
Natalie Lane
Melbourne Health
PA to Managers
0405 178 878
Norm Walker
Dell Stairs
Owner
0422 103 758
Timeline
Career Consultant
Omnia Inclusive
07.2023 - Current
Administrative Officer
Melbourne Health
07.2022 - 12.2022
Customer Relationship Officer
Kingfield Galvanizing
06.2021 - 07.2022
Factory Worker
Christiansen Engineering
01.2019 - 10.2020
Strata Manager
CSTM Strata Management
02.2017 - 10.2018
Administration Officer
Aurrum
02.2013 - 01.2017
No Degree - Counselling
AIPC
High School Diploma -
University of Newcastle
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