Summary
Overview
Work History
Education
Skills
Timeline
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Luke Wilson

Melbourne,VIC

Summary

Proven track record in delivering exceptional customer service and efficient stock management at Swimwear Galore, showcasing strong time management and problem-solving skills. Expert in driving and warehouse operations, significantly boosting efficiency. Demonstrates a positive attitude and collaboration skills, ensuring safety and satisfaction in fast-paced environments.

Diligent worker experienced in performing technical and manual tasks, with the ability to be both an effective team-player and an efficient autonomous worker in a variety of settings. Possesses a strong desire to continuously learn new skills and roles in an effort to maximise workplace contributions and quality of work.

Overview

9
9
years of professional experience

Work History

Delivery Driver/Warehouse Associate

Swimwear Galore
10.2021 - Current
  • Transportation of stock and materials in a safe and efficient manner via company vehicles
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept detailed records of deliveries and money received from customers.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Helped train new employees in safe practices and warehouse procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Streamlined stock delivery processes which increased efficiency and reduced downtime.
  • Installed decals and banners in commercial store windows to assist marketing team

Shopfitting Labourer

Wilfit Interiors
12.2020 - 12.2021
  • Performed general housekeeping and cleaning tasks.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Finished surfaces of woodwork or wallboard in houses and buildings with panelling, paint and hand tools.
  • Cleaned and maintained tools, equipment and worksites.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Provided labor support to carpenters, masons and other skilled trades.

Cafe Worker

Margo's Fine Chocolates and Cafe
02.2016 - 01.2021
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Formed connections with new customers and maintained a friendly rapport with regular clientele

Education

Construction Induction White Card -

WorkSafe Victoria
05.2021

High School Diploma -

Gleneagles Secondary College
Endeavour Hills, VIC
11.2018

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Safety awareness
  • Willingness to learn
  • Heavy Lifting
  • Hand and Power Tool Operation
  • Complex Problem-Solving
  • Verbal and written communication

Timeline

Delivery Driver/Warehouse Associate

Swimwear Galore
10.2021 - Current

Shopfitting Labourer

Wilfit Interiors
12.2020 - 12.2021

Cafe Worker

Margo's Fine Chocolates and Cafe
02.2016 - 01.2021

Construction Induction White Card -

WorkSafe Victoria

High School Diploma -

Gleneagles Secondary College
Luke Wilson