Lukeah Jayne Crisp
Oonoonba,Australia
Summary
Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.
Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Overview
2
2
years of professional experience
Work History
Food Runner/ Wait Staff
Cactus Jacks
03.2024 - 01.2025
- Operated tills in restaurants while serving as waiter, demonstrating exceptional communication skills, patience, and manners with customers during order taking.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere
Ticket scanner/usher
Townsville Fire Wnbl
01.2023 - 02.2024
- Directed large crowds with efficiency, showcasing resilience under pressure.
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Assisted guests with special needs or accessibility requirements, delivering personalized attention that enhanced their overall experience at the venue.
- Contributed to efficient crowd management through effective communication with team members and supervisors regarding entry patterns and potential problems.
Education
High School (Year 10) - Business Administration
Kirwan State High School
Townsville, QLDSkills
- Hospitality
- Customer service
- Communication excellence
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Sense of urgency
- Problem-solving
- Flexible schedule
- Cleaning and sanitizing
Timeline
Food Runner/ Wait Staff
Cactus Jacks
03.2024 - 01.2025
Ticket scanner/usher
Townsville Fire Wnbl
01.2023 - 02.2024
High School (Year 10) - Business Administration
Kirwan State High School