Luke Kiogora Mukindia
Canberra,ACT
Summary
Proactive and caring worker with six years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
6
6
years of professional experience
Work History
Focus Act
Focus Act
02.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
- Monitored clients' progress to adjust treatment plans accordingly.
- Developed and maintained strong relationships with community resources for successful referrals.
- Facilitated peer support groups to help clients connect with others.
Support Worker
Uniting Care Ageing South Eastern
01.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
- Assisted clients in developing and setting realistic goals to promote positive change.
Education
Certificte Three in Individual Care
Quest Care College
Canberra, ACT06.2019
Associate of Arts - Certificate Four in Disability
Train For Life College
Canberra03.2018
Skills
- Reading Comprehension
- Motivational Techniques
- Progress Monitoring
- Adaptive Teaching Methods
- Daily living assistance
- Cleaning and sanitizing
- Skill Development
- Relationship Building
- Case Documentation
- Analytical Skills
- Motivational enhancement therapy
refferees
mr. ganiyu
Focus act
m;0451201482
Onesmus
Focus act
m;0403146144
Timeline
Focus Act
Focus Act
02.2018 - Current
Support Worker
Uniting Care Ageing South Eastern
01.2018 - Current
Certificte Three in Individual Care
Quest Care College
Associate of Arts - Certificate Four in Disability
Train For Life College
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