Summary
Overview
Work History
Education
Skills
Timeline
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Luke Kiogora Mukindia

Canberra,ACT

Summary

Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.

Overview

3
3
years of professional experience

Work History

Support Worker

24 Care Australia
02.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.

Support Worker

Access Life Care
01.2022 - Current
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Implemented community outreach programs to promote mental health awareness.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Developed and implemented individualized treatment plans for clients.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Facilitated peer support groups to help clients connect with others.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Conducted home visits to assess clients' home environment and provide support.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.

Education

Associate of Arts - Certificate 3 in Individual Support

Quest Care Canberra
Canberra, ACT
02-2021

Associate of Arts - Certificate 4 in Disability

Train For Life College
Canberra, ACT
01-2021

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support

Timeline

Support Worker

24 Care Australia
02.2024 - Current

Support Worker

Access Life Care
01.2022 - Current

Associate of Arts - Certificate 3 in Individual Support

Quest Care Canberra

Associate of Arts - Certificate 4 in Disability

Train For Life College

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Luke Kiogora Mukindia